Job Title

Student Business Services Administrative Analyst/Specialist-Exempt II

Classification

Administrative Analyst/Specialist-Exempt II

AutoReqId

527508

Department

Student Business Services

Sub-Division

Business and Administrative Services

Salary Range

Classification Range $5,022 - $9,083 per month

(Hiring range depending on qualifications, not anticipated to exceed $6,420 - $7,000 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM

About CSUF

Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

Student Business Services is part of the Division of Administration & Finance. We operate as our university's cashiers and collect, allocate, and safeguard funds between students, banks, other departments, and various external sources. Account specialists are available to offer private consultation and personalized meetings to find payment solutions. Our customer service centers are ready to answer inquiries about student financial accounts and other related issues. We are seeking an exceptional individual to join our team as the Student Business Services (SBS) Administrative Analyst/Specialist-Exempt II. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the general supervision of the Director of Student Business Services, the SBS Business Analyst is responsible for functional support, production, ongoing development, upgrades, and enhancements to the Student Financials component of CSUF's PeopleSoft Student Administration system. Serves as a member of the Student Business Systems team to define and evaluate Student Financials integration issues. Develops and implements fee structure based on business requirements and best practices and map against PeopleSoft software functionality. Recommends and documents solutions to requirement gaps and PeopleSoft standard functionality. Documents functional specifications for conversions, upgrades, interfaces, reports, forms, and workflow.

Works closely with end-users and internal customers to ensure the integrity of the application and data stores in the system; Participates as a Student Financials functional team member during the Student Administration implementation (fit/gap application design sessions). Partners with the Systems and Technology group to coordinate system improvements and upgrades, system testing, conversions, and implementations; works with CMS document trainers to design and deliver end-user training. Provides operational expertise, guidance, presentations, and instructions on PeopleSoft products to Student Business Services staff and other PeopleSoft users and generate training/procedural scripts and aids for end-users. Gathers functional systems, reporting, and security requirements for the Student Financials application (PeopleSoft and any related third-party products), including internal and external customers. Supports the PeopleSoft set-up of Student Financials and provides ongoing maintenance of the PeopleSoft base tables related to Student Financials. Performs other duties as assigned.

Essential Qualifications

Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs plus four years of related experience. Working knowledge of and the ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of the policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in the research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems, address them proactively, and develop appropriate recommendations leading to solutions. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form and use consultative and facilitation skills to gain consensus. Ability to train others on new skills and procedures and provide lead work direction. Proficiency in Microsoft Excel, Word, PowerPoint, Access, and Outlook. Ability to communicate clearly and effectively both orally and in writing. Ability to establish and maintain effective and cooperative working relationships with others.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Experience using PeopleSoft Student Financials functionality in a university environment. Several years of functional experience in a Student Financial office at a university using a software package such as SIS+, Banner, or PeopleSoft handling the following: Accounts receivables in a high-volume processing environment; application of payment and other accounting issues; reconciliation of GL accounts; third party contracts; bad debts; Title V refunding; implementation of state and federal regulations; maintenance of student financials setup tables (including rate tables); knowledge of Transact; maintenance of operational security.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at

Hiring Preference

On-Campus CSUEU Employees