Job description

Bloom Partners has been engaged by a Commercial Landscape Company in Kailua-Kona, HI to recruit and hire a customer-facing Account Manager to join their landscape maintenance team.

Reporting directly to the Branch Manager, the Account Manager will have full ownership of a portfolio as the single source of accountability. The ideal candidate will have successful experience in front of customers, a thorough understanding of the commercial landscaping industry, and a willingness to grow.

COMPENSATION AND BENEFITS include:

• Competitive Base Salary
• Base Pay: $75,000.00 - $85,000.00 per year
• Bonus – performance-based
• Company vehicle or mileage reimbursement
• Competitive benefits
• Paid time off
• Paid holidays
• Laptop and cell phone
• Healthcare/Dental/Vision
• Schedule: Monday to Friday, Saturdays as needed
• Annual Performance Review Process

RESPONSIBILITIES include but are not limited to:

• Manage the day-to-day operations of your portfolio to ensure that your crews and customers are always taken care of in a safe manner.
• Consistently work as a team with your fellow Account Managers to share industry knowledge and resources.
• Identify and communicate resources needed to complete tasks at all levels (crew, customer, individual).
• Execute detailed quality audits with customers to identify and provide enhancement and/or quality opportunities on a property then communicate execution to the crews.
• Promote and advocate the company's standards to consistently have a positive team environment internally and externally.
• Inspire and educate teammates to ensure a high level of adoption of new systems.

REQUIREMENTS:

• Experience: 3+ years prior work experience in commercial landscaping as an Account Manager or similar role.
• Strong customer experience and relationship development skills.
• Understanding of all associated machinery and trucks involved in landscape maintenance
• Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
• Working knowledge of landscape maintenance operations and efficiencies.

KEY TRAITS:

• Strong steward-leadership qualities- you are not afraid to jump in and help wherever help is needed with an ample dose of humility (i.e., no task is beneath you).
• Excellent communication skills - being proactive is your number one goal, whether with the customer or your crew members.
• A team-building mentality- must be interested in building a successful organization through hands-on coaching. Understand how to hold people accountable and your employees love working for you!
• Provide excellent organization management, leadership, and communication between the customer and our teams to ensure quality is always best in class
• Have an entrepreneurial spirit- comfortable in a dynamic work environment and passionate about problem-solving, finding efficiencies, and streamlining processes without direct oversight.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Company car
• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Kailua-Kona, HI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• commercial landscaping: 3 years (Required)
• Account management: 3 years (Required)
• Enhancement sales: 3 years (Required)
• Portfolio management: 3 years (Required)
• Crew management: 3 years (Required)

Work Location: One location

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