Job description

Our top collectors gross over $70K+ per year.

Access Receivables Management is an industry leader in Consumer collections. Our collectors have fresh business, large balances and great bonus opportunity. If you have a PROVEN TRACK RECORD respond today. If not, MOVE on!

Job Summary

Job Duties & Responsibilities

• Proactively initiate contact through outbound phone calls
• Proactively initiate contact and respond through e-mail
• Handle inbound phone calls
• Negotiate balance in full payments and payment arrangements
• Monitor and maintain accounts – account notation & updates
• Skip trace businesses to locate current demographics
• Follow all federal, state and local laws
• Meet daily, weekly & monthly performance standards set by management
• Perform other duties as requested, directed or assigned by management
• Ability to interact with clients via email in a professional manner
• Regular attendance is required

Specific qualifications

• Strong record of hitting your monthly goals previously.
• Previous collection experience required, minimum 5-8 years.
• Thorough knowledge and understanding of billing and collection procedures
• Knowledge in Insurance, Telecom and Financial Services a plus.
• Strong attention to detail, goal oriented & the ability to troubleshoot with a high degree of analytic skills
• Able to work in a fast-paced team environment with the ability to type and talk at the same time
• Have MS Office skills & computer skills at an intermediate level
• Good math aptitude and the ability to work accurately with numbers are essential
• Willingness to submit to a background check

We Offer:

• Quality benefits including Vacation time, Sick time, 6 paid holidays, Medical, Dental & Vision benefits, Life Insurance and 401K
• Professional Onsite Training
• Unlimited opportunity for advancement
• LUCRATIVE bonus structure
• No evenings or weekends

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Physical setting:

• Call center

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay
• Signing bonus

COVID-19 considerations:
We have hand sanitizer through out the office. Masks are available. We keep a safe clean environment.

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer service: 2 years (Preferred)
• collections: 2 years (Required)

Work Location: Hybrid remote in Hunt Valley, MD 21031

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