Job description

Job Description:

Waddell & Reed is looking for an Administrative Assistant to join a small team of professionals, responsible for a variety of administrative and clerical tasks in a fast-paced financial planning office. Responsibilities in this role include operational administrative processing related to the financial service industry, providing professional, friendly support to clients, and assisting in daily office needs. The ideal candidate for this role is reliable, resourceful, a good problem solver, organized and has strong attention to detail.

Essential Duties and Responsibilities:

Duties include but are not limited to:

o Prepare and process new account paperwork for advisors

o Prepare any additional follow up forms for clients per advisor’s request

o Send documents via e-signature to clients

o Create, edit, reset, and delete account view profiles for clients

o Manage and handle advisor notifications

o Follow through with all paperwork to ensure it is in good order

o Manage in and outbound calls with professionalism

o Mail agreements, brochures, and other client account paperwork to clients

o Research and resolve account issues or miscellaneous questions for clients and advisors

o Maintain files and prepare correspondence and documents for advisors and clients

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

o Identify and resolve problems in a timely manner

o Intuitive and resourceful to gather, analyze, and resolve complicated issues

o Respond promptly and accurately to clients questions and needs

o Meet commitments and maintain confidentiality

o Exhibit sound and accurate judgment

o Demonstrate accuracy and thoroughness

o Monitor own work to ensure quality

o Strong attention to detail

o Strong time management skills

o Contribute to building a positive team culture

o Thrive in a fast-paced environment

Education and/or Experience:

Associate degree or higher in Business, Finance, Economics, Administration, or equivalent related experience and/or training. Knowledge of investments, financial operations, insurance, trusts, and financial planning, Series 7, 63, 65 and/or 66 are a plus but not required. Ambition to obtain licensing is supported.

About Waddell & Reed:

At Waddell & Reed we provide investment and financial planning services based on individual’s financial goals and objectives. Our comprehensive planning with extensive investment strategies is personalized to meet the needs and desires of the individual.

How to apply:

If this sounds like a position you would excel in and would like to join a dynamic team, please send us your resume and cover letter attached as a word document to the attention of Jenny and send to: careers@ financialadvocates.com. Please use your last name somewhere in your resume's file name.

If you are a qualified candidate, we will respond by phone or email. Please note, emails from us may go into your spam/junk file.

We look forward to hearing from you!

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Vancouver, WA 98662: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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