Job description
Hillside Heights Rehabilitation Center has an exciting opportunity for an enthusiastic and customer service driven admissions/marketing professional for an Admissions Coordinator position!
In addition to excellent writtena verbal communication, problem solving, and decision making abilities, the best candidate will possess the ability to work well with an interdisciplinary team. The ideal candidate will be passionate about connecting people with services, display a versatile, think-outside-the-box style, and have the drive to follow through on program initiatives.
Responsibilities:
Coordinates with nursing resident room changes and works with maintenance and housekeeping to ensure that rooms are cleaned, repaired and ready for transfers and/or new admissions.
Ensures that the admissions process enhances the customer experience, is seamless, and that all necessary customer service, documentation, and regulatory functions are completed in a pleasant, timely, and customer-friendly manner.
This position acts as a data entry point into the electronic health record system (CRM or similar)
Must adhere to Code of Conduct and Business Ethics policy, including documentation and reporting responsibilities.
Participates in Quality Improvement activities as assigned.
This position regularly requires long hours and frequent weekend work.
This is a position in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and working during inclement weather may be required.
Qualifications:
High school diploma.
Degree in health care management, medical social work or marketing is desirable.
Exposure to and understanding of the health delivery system, medical vocabulary, and background or interest in sales is desirable.
Must possess current health certificate/examination required by State Agencies.
3-5 years of customer service experience in similar role in a health care setting
Understands and applies training from in-service education and has ability to instruct personnel during training education and staff meetings.
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.