Job description

Kempsville Center for Behavioral Health invites applications for the position of Manager - Assessment & Referral. Located in Norfolk Virginia, Kempsville Center for Behavioral Health is a leading community partner providing acute, residential,* and Partial Hospitalizationtreatment for children and teens exhibiting behavioral and/or mental health concerns. The hospital is dedicated to providing high quality care to children, adolescents and their families. We provide quality care to children and adolescents in need, using quality, evidence based practice treatments. Founded in 1986, Kempsville Center for Behavioral Health is an 82-bed hospital facility accredited by The Joint Commission (TJC), and licensed by the Commonwealth of Virginia and The Virginia Department of Behavioral Health and Developmental Services (DBHDS). As leading healthcare providers here at Kempsville Center for Behavioral Health, we require all employees to be fully vaccinated. Per CDC guidelines, approved or authorized vaccinations include: Johnson & Johnson Janssen, Moderna, and Pfizer-BioNTech. If an offer is extended, please have proof of vaccination on or before New Employee Orientation (NEO).*

Position Scope:

Coordinates all aspects of the acute process from time of inquiry call through admission. Provides crisis intervention and evaluation services. Provides direct supervision to the Clinical Assessment Team in coordination with the Director of Admissions. Completes management tasks as assigned by Director of Admissions.

Oversees acute referrals and admissions

Completes voluntary, involuntary, direct, and mobile admissions.

Maintains confidential clinical and financial records for all patients served.

Acts as the Court Liaison as necessary, coordinating with local Community Services Boards and Norfolk Juvenile Intake for all Temporary Detention admissions.

Provides direct supervision to the Clinical Assessment Team.

Ensures Service Excellence delivery.

Additional duties and responsibilities include: Reporting to the Director of Admissions, or designee, the Manager:

1. Facilitates all aspects of the assessment and admission process for patients seeking evaluation for psychiatric (with possible co-occurring substance abuse) treatment.

2. Provide comprehensive medical evaluations for referrals into our system from medical units, emergency rooms and/or other facilities through the completion of nurse to nurse process.

3. Provides clinical and medical reviews for pending referrals with physicians for acceptance / obtain orders.

4. Provides efficient and effective handling of inquiry calls from referral sources, patients, and family members seeking treatment options.

5. Coordinates with referral agencies in facilitating step down/direct transfer admissions to both our inpatient and/or outpatient continuum of care.

6. Coordinates with insurance companies for authorizations of recommended treatment.

7. Responsible for accurate and timely documentation.

8. Provides a comprehensive level of care assessment for the purpose of providing a recommendation for treatment within our continuum of care.

9. Works collaboratively with the department Director and Supervisor to ensure compliance with state and facility requirements.

10. Provides comprehensive leadership to department team members, ensuring compliance with standard operating procedures.

Job Type: Full-time

Benefits:

• 401(k)
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Norfolk, VA 23502: Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Preferred)

Work Location: In person

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