Admissions Officer Residency Lead (Student Services Coord II)

Full Time
Logan, UT 84322
From $35,000 a year
Posted
Job description
Overview:
This position is responsible for the completion of various responsibilities related to processing and evaluation residency applications and admissions applications. This position (Student Services Coord II) includes a lead role with residency with responsibility for residency training, modifications to the residency application, covering residency info events, and helping with residency committee decisions. Incumbents in this position must be friendly and enjoy serving students, accurate and detail oriented, self-motivated, organized, and able to work in a fast-paced office as a selfless team member.
Responsibilities:
  • Ensure that application materials move through the various admissions processes in an accurate, timely manner.
  • Counsel with prospective students and help them complete the admissions process.
  • Data entry of application materials.
  • Request missing information from applicants.
  • Evaluate high school and college transcripts.
  • Evaluate applications and make admissions decisions.
  • Assist other USU department personnel with admissions issues.
  • Evaluate residency status of applicants and process residency reclassification applications.
  • Serve as a residency lead which includes providing ongoing training and support to other admissions officers on residency issues.
  • Take a lead role in helping refine and troubleshoot residency processes.
  • Make certain residency policies and procedures are kept up-to-date and well documented.
  • Supports the residency committee including assembling applications for review, fact finding, researching options.
  • Work with Service Now programmer to help refine and troubleshoot residency application and processes.
  • Ensure that residency applications move through the various processes in an accurate, timely manner.
  • Consistently exhibit behavior which helps create a positive and productive atmosphere in the office. Practice good people skills and help coworkers in a spirit of cooperation and support.
  • Provide excellent customer service when counseling and assisting prospective students, USU academic advisors, and other university personnel.
  • Counsel with prospective students and help them complete the admissions and residency process.
  • Additional duties include answering phones, helping with the front counter, and assisting with the day-to-day operations of the Admissions Office.
Qualifications:
Minimum Qualifications:
  • Four years of related experience; or an associate degree/vocational training plus two years of experience; or a bachelor’s degree is required
  • Must enjoy working with students and as a selfless member of a team
  • Dependable with a strong work ethic
  • Enjoy repetitive work
  • Competent in Microsoft Office
Preferred Qualifications:
  • Experience working with a computer information system
  • Utah State University and/or Utah State University Eastern experience
Knowledge, Skills, & Abilities:
  • Excellent organizational skills and attention to detail
  • Excellent interpersonal skills
  • Accurate keyboarding, data entry skills
  • Strong deductive reasoning, problem solving, and prioritizing skills
  • Friendly and service oriented with excellent customer service skills
  • Ability to work under pressure in a fast-paced office environment
  • Ability to troubleshoot processes and systems
  • Ability to train others on policies and procedures
Required Documents:
Along with the online application, please attach:
  • Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
  • Cover Letter to be typed/pasted at the end of your application
**Document size may not exceed 10 MB.**
Advertised Salary: Minimum $35,000; commensurate with experience, plus excellent benefits ADA:
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
University Highlights:
Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.


USU Land Acknowledgment
Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity
Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

  • updated 11/2022

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