Job description

Advocate Support Representative - Crunchi, LLC.

We are looking for our newest Advocate Support Representative! Crunchi, LLC., is an E-commerce retail company dedicated to educating others about the dangers of cosmetic toxins. We are setting a new standard for cosmetic safety, and ultimately, redefining what it means to be beautiful. We don't sacrifice for performance. Our line of cosmetics performs at the highest level, without the need for toxic ingredients. We are giving beauty a new meaning. We are Crunchi.

Essential Duties and Responsibilities:

• Responsible for answering all incoming inquiries from our Advocate Community via email, phone, and / or, social media.
• Responsible for documenting and following up with all Client and Advocate Leads.
• Works collaboratively with Advocate Admin Associate on the completion of numerous projects.
• Resolves commission disputes by manually calculating commissions and to Finance for approval.
• Act as a liaison for the Policy Department.
• Act as a point of contact for our Advocates at Elite status.
• Ensure new Advocates have technical assistance to get started (ex: Navigation of Back Office, high level understanding of Compensation Plan, etc..)
• Works collaboratively with Advocate Admin Associate on the completion of Advocate Renewals.
• Coordinating comp/replacement orders to be disseminated to the field/Corporate Team.
• Performs other duties as assigned.

Education and Work Experience:

• Associates Degree and/or at least two (2) years of client services experience.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.
• Excellent organizational skills and attention to detail.
• Preferred knowledge working with programs, FreshDesk, ByDesign, and PipeDrive.
• Technically capable, excellent communicator via email and phone, and a desire to improve processes.
• Strong collaborative skills to work cross-functionally with different personalities.
• Proficient in Google and/or Outlook, Word, Excel.

Preferred Skills / Experience: Bachelors degree in related field, and /or direct-selling experience a plus.

To apply for this role and join our Crunchi team! Apply Here: https://recruiting.paylocity.com/recruiting/jobs/Apply/1550170/Crunchi-LLC/Advocate-Support-Representative

Job Type: Full-time

Pay: $46,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Education:

• Associate (Required)

Work Location: Hybrid remote in Stuart, FL 34997

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.