Job description

Now hiring a Night Shift Account Supervisor for our Dedicated division at our Joliet, IL office. This is a full-time opportunity. Transportation experience is a prerequisite for this position.

About C.R. England, Inc.

Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal services.

C.R. England has also been regularly recognized for management excellence. This year, C.R. England was recognized by Newsweek as one of ‘America’s Greatest Workplaces for Women’, one of only three truckload carriers to receive this recognition, and ‘America’s Greatest Workplaces for Diversity’ one of only seven truckload carriers to be so recognized. Additionally, C.R. England was honored with a ‘2020 Glassdoor Top Places to Work’ award, the ‘Achievers 50 Most Engaged Workplaces™ Award’ and by Deloitte Private and The Wall Street Journal as a ‘2021 US Best Managed Company’.

Committed to giving back the community, learn more about C.R. England Inc.’s goal of providing one million meals to children annually through partnerships with local food banks by visiting www.oneagainstchildhoodhunger.com.

Summary:

Account Supervisor will manage asset utilization and drivers to ensure a high delivery of customer service and fleet profitability. Additional, the Account Supervisor assists, coaches, and mentors deliver with all trainings of employees and administrative operations.

Shift & Schedule 11:00AM- 8:00PM Sunday-Thursday

Why join us:

Stability: The transportation industry is crucial to the U.S. economy, making C.R. England a stable career choice. As a 102 year-old leader in the transportation industry, we have grown 100% in the last decade. We will continue growing as we approach our second century.

Employee Value:

• 2015 recipient of the Achievers Award for Most Engaged Workplaces in the U.S.
• 2019 recipient of Deloitte & WSJ Best Managed Companies
• 2023 Newsweek America's Best Workplaces for Women 2023

Benefits: World class compensation and benefits packages, continuous training and development, and a team-oriented culture

Work life balance: At C.R. England we value family both in our individual homes and our company family; our culture embraces this philosophy and fosters an environment to support both.

Summary:

Account Supervisor will manage asset utilization and drivers to ensure a high delivery of customer service and fleet profitability. Additional, the Account Supervisor assists, coaches, and mentors deliver with all trainings of employees and administrative operations.

Position Responsibilities:

Direct and indirect management of drivers, office staff and customer account(s).

• Direct management and oversight of the Transportation Network Coordinators’ and Logistics Coordinator’s’ day to day operations.
• Management of freight, including management of drivers’ hours under DOT regulations to ensure freight is delivered in a safe and timely manner.
• Manage use of all assets including trucks and trailers with an emphasis on utilization which may include slip-seating for some local accounts.
• Be a leader in encouragement and enforcement of company’s safety standards. Work with Safety department to track trends, be proactive and determine root causes and solutions for accidents and other safety concerns. Manage compliance of drivers and safety training requirements monthly.
• Communicate with customer proactively and professionally. Work to ensure all freight commitments are being met and customers’ needs are addressed timely.
• Working to avoid lapses in communication that may affect the customer.
• Handle urgent situations in a professional manner.

Essential job requirements may include, but not limited to:

• Able to handle multiple tasks and work effectively independently or in a team environment.
• Work with other department leaders to establish goals, align priorities and define departmental processes.
• Practice and observe safety rules and regulations and encourage others to do so at all times.
• Always conduct yourself in a manner that reflects a positive, professional image. Must maintain a professional appearance in accordance with dress code policies.
• Treat each individual with care, dignity, fairness, respect and recognition.
• Work productively and collaboratively with direct supervisor and peers.
• Display and encourage teamwork and willingness to be a problem solver. Provide excellent customer service.
• Adhere to all policies and procedures as set forth by the company and ensure that all employees are knowledgeable of and adhere to all standards set for by the company.
• Must be able to work with office equipment, utilizing computers for majority of tasks.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Joliet, IL: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• The work schedule is Sunday-Thursday 11am-8pm. Can you commit to this schedule if offered the position?

Education:

• High school or equivalent (Required)

Experience:

• Logistics: 1 year (Required)
• Microsoft Office: 1 year (Required)
• English: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

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