Job description
Job Description
Group Overview:
The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Overview of Role:
The Americas Head of Operations is responsible for the oversight of all Operational functions within Americas across a number of locations. The operational organisation consists of Trade Management, Settlements, Energy and Commodities Operations, Brokerage and Accounts Receivable, Client On-boarding, Reference Data and Reconciliation functions. The individual will have oversight and control responsibilities across these teams and, along with their regional counterparts in EMEA and APAC, will adhere to the global framework ensuring global consistency of standards, processes and technology. The individual will represent the Operations functions with key stakeholders both internally and externally, and work with the Global Operations heads to help drive regional deliverables and priorities. The role requires an individual that can drive change in order to improve the operational environment from both a process and control perspective. The ideal candidate will be collaborative and have good and open communication skills and can mentor the team accordingly. The individual will also be responsible for the location strategy of Operations and will own all commercial relationships in the region across vendors, exchanges and other partners.
Role Responsibilities:
- Oversee all operational activity in the region.
- Responsible for the state of all controls within the operations functions and improvement of them.
- Partners with Technology and key stakeholders to drive Technology change across the organisation.
- Must ensure the calibre of the leadership team is of a high standard and assist them in capability assessments and mobility within the teams
- Constant monitoring of the cost base to ensure lean and effective operations.
- Develops overall budgets and is responsible for the execution and direction of firm’s strategic plan for operating groups.
- Interfaces with business heads on all operations related issues.
- Acts as the firms’ representative with the key industry and regulatory groups related to operations activities, including Regulatory Reporting requirements.
- Interacts regularly with executive management to ensure that company’s operations priorities are aligned with total company direction.
- Continually investigates and introduces process improvement measures across Operations and works with the team to develop a culture of continuous improvement.
- Participates in vendor negotiations to ensure product relevance and cost-efficiency.
Person Specification
Skills and Experience
- At least 15 years’ experience, 10 of which must be managerial, in an Operations capacity within financial services
- Experience with multiple financial products in both voice and electronic business
- Ability to think and act strategically and proactively
- Collaborative and team player
- Ability to interact comfortably with all levels of the organisation
- Strong influencing skills
Client Focused
- Personable and engaging
- Communicates effectively and efficiently to internal and external stakeholders
- Build relationships and networks with both internally and externally wherever possible
- Demonstrates strong customer focus
- Demonstrates ability to work effectively with others
- Constructively handles disagreements to reach a resolution
- Ability to work with diverse groups/ personalities
Innovative
- Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights
- Seeks opportunities for improvements
- Handles situations and problems with innovation and creativity
Dynamic & Competitive
- Demonstrates high levels of energy in seeking out and achieving new goals
- Goes that “extra mile”
- Is a self-starter
- Shows evidence of being comfortable working in fast paced or pressured environments
- Enjoys a challenge and is able to escalate
- Does not give up easily
Open & Communicative
- Adapts communication style to suit audience
- Projects personal credibility
- Interacts confidently without being overbearing
- Ability to work effectively in a high pressure environment
- Keeps emotions under control in difficult situations
- Handles criticism constructively
Professional Integrity
- Able to demonstrate honesty, integrity and professionalism
- Promotes loyalty to TP ICAP and its principles
- Works ethically and shows respect for both professional and company values
Effective
- Excellent attention to detail, highly organised with a proactive approach Strong analytical ability and problem-solving skills
Company Statement:
The TP ICAP Group is committed to promoting Equality and Diversity and encouraging a culture that actively values difference. It is recognised that employees from different backgrounds and experiences can bring valuable insights to the work environment and enhance the way we work. TP ICAP aims to create a positive, cohesive and inclusive culture, where diversity is valued, respected and built upon. The objective is to recruit and retain a diverse workforce that reflects the global markets in which we work.
TP ICAP is also committed to ensuring that the backgrounds, beliefs and cultures of all its Employees are respected and to ensuring that the working environment is free from discrimination, harassment, bullying or any other conduct which causes an Employee’s suffering. The Group also is committed to encouraging diversity amongst its current workforce and candidates.
$170,000k-$200,000
#LI-Hybrid
Location
USA - 200 Vesey Street - New York, NY
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