POSITION SUMMARY

The Frank DeLuca YMCA Family Center located in Ocala, Florida is seeking a dynamic Aquatics Director to join our operations team. The incumbent provides leadership and management of aquatics programming within the Family Center. The Aquatics Director manages member participation and retention through the development and execution of aquatics programs to achieve strategic goals and provide outstanding customer service to all members.

JOB RESPONSIBILITIES

• Implement aquatic programs including lap swimming, swim lessons, swim team and group exercise classes, which promote retention of existing members and engagement of new members.
• Direct staff to support aquatic initiatives to achieve retention goals.
• Analyze data, systems and processes to recognize growth and retention opportunities within the Aquatics department.
• Ensure proper implementation of aquatic schedules and procedures to provide maximum opportunities for member/staff connections.
• Collaborate and work effectively with all departments to achieve desired results.
• Identify and employ best practices in systems and technology to support effective management of the Aquatics department.
• Utilize available technology, reporting tools and data that enhance aquatics participation and member retention.
• Collaborate with the Facility staff to establish systems for regularly scheduled pool inspections to ensure proper and efficient working order at all times.
• Coordinate and schedule pool and equipment maintenance and repairs.
• Purchase equipment, parts, and supplies approved by the purchase requisition process.
• Monitor daily operations to adhere to all state, local, and YMCA of Central Florida health and safety standards and policies.
• Ensure all staff are current with required certifications.
• Maintain compliance with required documentation of pool operation.
• Increase program and pool participation through product knowledge and interactions with existing and potential members.
• Collaborate with department leads to maximize enrollments in program registration and pool usage.
• Plan and execute aquatic events at the Family Center.
• Promote the Family Center and the YMCA of Central Florida’s special events among the members and community.
• Recruit, select, develop, and retain appropriate skill depth level for the department. Supervise department staff.
• Support training and career succession plan for staff team.
• Provide leadership through established performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
• Promote and represent the mission and core values of the YMCA of Central Florida in the Family Center and its programs.
• All other duties as assigned by management

QUALIFICATIONS

• Associate’s degree or equivalent work experience required; Sports Management, Recreation Management or related field of study preferred.
• 1-3 years of experience in aquatics or customer service related field preferred.
• 1-3 years of experience in staff supervision and leadership preferred.
• Proficiency with technology, including Microsoft Office, required.
• Current CPR for the Professional Rescuer, AED, and First Aid certifications required.
• Current Oxygen Administration certification required.
• Current Lifeguard certification required. (YMCA Lifeguard certification preferred; Red Cross Lifeguard certification is acceptable)
• Current YMCA Swim Lesson Instructor certification preferred.
• Certified Pool Operator a plus.
• Current YMCA Lifeguard Instructor, or YMCA Swim Lesson Instructor Trainer a plus.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to communicate effectively and professionally with diverse populations and all levels of management, employees, volunteers, and members.
• Excellent organization skills and attention to detail.
• Excellent problem-solving and analytical skills, as well as, critical thinking ability.
• Ability to meet deadlines and work in a fast-paced multi-priority environment.
• Must be self-directed and able to work effectively and independently with little supervision.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
• Must be willing to work an on-call schedule rotation as required.
• Must be willing to travel within Central Florida. Must have a valid Driver license.
• The employee is required to have visual acuity to operate motor vehicles.
• The noise level in the work environment is usually moderate to loud.
• Required to work outdoors for extended periods of time. May be exposed to extreme outdoor weather conditions and temperatures and to wet and/or humid conditions in swimming pool areas.
• Must possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction.
• Must possess the physical ability to perform strenuousphysical tasks necessary for a professional water rescue.
• Must be able to work with hazardous chemicals (i.e. pool chemicals, cleaning solutions, disinfectants, etc.).
• Must possess the physical ability to pass a lifeguard water test and perform strenuous physical tasks necessary for a professional water rescue.
• Must be alert at all times, keeping safety in mind. Must possess acceptable hearing and visual capabilities in order to monitor environment and members’ well-being.
• May be required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment.

DISCLAIMERS

• Must complete successful background screening, which includes criminal screening.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.