Job description

Overview:
This position is primarily responsible for the recovery of assets on all delinquent accounts. In addition, this position is responsible for the total loss claims process as well as all service contract refunds.

Responsibilities:

• Prepares and recommends all accounts eligible for repossession and submits for assignment.
• Responsible for all service contract refunds to include but not limited to communication, payment processing and reporting
• Serves as a primary point of contact for insurance, GAP, and dealerships with regards to all contracts and claims
• Sends appropriate letters as required by law
• Responsible for all GAP claim reconciliation with accounting
• Maintains and distributes external and internal faxes and mail to the rest of the department
• Responsible for uploading all documentation for accounts in process
• Communicate with Loss Mitigation Specialists regarding payments
• Responsible for maintaining all procedures with respect to the Asset Protection Coordinator position
• Maintain a working knowledge of FDCPA (Fair Debt Collection Practices Act)
• Perform other duties as assigned
• Remains cognizant of and adheres to NWFCU policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA)

Qualifications:

• High school diploma or equivalent
• Minimum 1 year of Collateral Recovery experience required
• Prior Collections experience is preferred
• Demonstrated strong attention to detail
• Ability to work independently with minimal direct management supervision
• Demonstrated initiative and resourcefulness as a self-starter

As a COVID-19 safety measure, our employees must provide vaccination status and follow all safety protocols, which may include testing.
**
**EEO Notice: Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.
NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department.
Location: 200 Spring Street, Herndon, VA 20170

Location: 200 Spring Street, Herndon, VA 20170

Job Type: Full-time

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.