We are looking for a client-driven and dynamic Assistant Branch Lead to join our St. Louis Park Deposit Services team at Bridgewater Bank. In this role, you will assist the Branch Lead in managing the Client Specialist staff and providing oversight of daily branch operations and ensure exceptional customer service in a proactive sales environment to ensure an efficient, successful branch operation.

RESPONSIBILITIES

• Oversee Client Specialist by providing ongoing coaching, training, and feedback, recognizing, and developing team members, identifying, and managing risks, and completing daily management tasks.
• Oversee all deposit services activities to create exceptional customer experience
• Support sales, marketing, and business development efforts for the St. Louis Park Branch.
• Manage Client Specialist schedules to ensure appropriate staffing levels at all times.
• Develop and maintain expert knowledge of BWB deposit products and services
• Develop and cultivate long-term client relationships to ensure branch sales growth and client retention
• Assist with holding branch employees accountable for meeting personal and team goals
• Oversee all daily operations of branch supply ordering, vault cash ordering/selling, timely processing of night and mail deposits, balancing of vault, recyclers, and cash drawers, and rectifying any balancing errors etc.
• Adhere to the bank’s policies, procedures, security requirements and government regulations including (but not limited to) BSA
• Positively represents the bank in all interactions with clients, coworkers, and vendors

QUALIFICATIONS

• 3+years retail banking experience
• Demonstrated leadership, team building, and management skills
• Proven sales and business development skills
• Ability to use independent judgement and discretion in various situations while maintaining a high degree of confidentiality.
• Strong financial management skills and operational expertise
• Excellent written, verbal, and interpersonal communication skills written, verbal, and interpersonal communication skills

ABOUT BRIDGEWATER BANK

Picture yourself at one of the Twin Cities’ best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.

We are on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that is why we’ve created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.

At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus!

PLEASE NOTE:

The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

STATUS: Exempt