About Us

TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.

We are looking for an experienced Assistant Community Manager for our residential community in Glen Ellyn, IL. The ideal individual will enhance the value of our residential asset by providing an exceptional experience to our residents, vendors, employees and owner. If you are a dynamic, organized and professional leader with strong sales, marketing and financial skills than this may be the opportunity for you. If you want to work for a company that puts employee culture, satisfaction and development as a top priority, then TLC Management is exactly what you are looking for.

Qualifications and Responsibilities

• Minimum 3 years experience in a fast-paced residential rental community
• Self-starter with a proactive approach, excellent organizational skills and attention to detail
• Exceptional customer service skills and the ability to communicate clearly with proficiency in English
• Assist in lease administration activities, including abstracting leases and keeping our database current
• Assist with rent collection and service of 5 day notices
• Coordinate tenant move ins and move outs, including furniture delivery and pick up
• Knowledge of effective marketing, sales and closing techniques
• Experience with Yardi Voyager, Microsoft Office, and CRM
• Availability to work Monday through Saturday on a rotating, five day schedule
• Ability to learn and comply with industry legal requirements, especially related to federal and local Fair Housing Laws.
• Performing any other tasks as directed by the Property Manager or Vice President of Operations

Benefits:

TLC offers a comprehensive benefits program. Here are some of the highlights of our benefit package:

• Competitive Compensation
• Commission for New Leases and Renewals
• Quarterly Bonus Eligibility
• Medical/Dental/Vision
• Employer Paid Life Insurance Benefit
• Employer Paid Long Term Disability Benefit
• Paid Maternity Leave
• 401(K) Profit Sharing with generous company match
• 13 Paid Holidays (including your birthday and your work anniversary)
• Paid Vacation and Sick Time
• 2 Volunteer Days per year
• Employee Assistance Program
• Continuing Employee Education and Development

TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.