Job description
- Assist the IT Manager with End User Support
- Configure and deploy corporate devices.
- Maintain and update hardware devices consistent with corporate policy.
- Provide helpdesk and troubleshooting support for end users.
- Provide end-user training for hardware devices and software platforms.
- Resolve IT helpdesk tickets in a timely manner.
- Assist the IT Manager with Network and General Administration
- Infrastructure maintenance with Meraki Networking, monitor web traffic.
- VOIP phone support.
- Mobile device management utilizing Cisco Meraki.
- Maintain device inventory system.
- Create/maintain system documentation and knowledge base information.
- Assist in evaluating and testing new software applications and updates.
THE IDEAL CANDIDATE WOULD HAVE
- 2-year degree in an IT field or two years of equivalent experience in an IT support role.
- Strong understanding of operating systems, MS Office suite, and devices is required.
- Occasional day travel to regional offices or jobsites within the state is required.
- Previous experience with Cisco Duo, Azure Active Directory, and Sage 300 (Accounting and Estimating) is desirable but not required.
- This is a critical support role and will require taking calls after hours.
- Good written and verbal communication skills are required.
- The candidate should be well organized and efficient in carrying out tasks.
Spence Brothers, a General Contractor and Construction Manager is looking to fill a position for Assistant IT Administrator. This position is with our Great Lakes Bay Region Office, located in Saginaw, Michigan but would occasionally travel to regional offices or jobsites throughout Michigan.
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