Job description

About Hurst Ace Hardware
Founded as a five and dime store by John T. and Beth B. Hurst in 1946, Hurst Variety Store operated successfully for 10 years in Panguitch, Utah. After relocating to St. George in 1957 Beth became sole owner and manager until 1968, when J. Ross Hurst, her oldest son, became actively involved in management. Expansion followed and today the Hurst organization consists of Ace Hardware stores throughout Utah.

General Summary
The Assistant Store Manager is responsible for the complete day-to-day operation of the store in the absence of the Store Manager. Assistant Store Managers are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time. An Assistant Store Manager contributes to the growth and development of the management team and store associates.

Essential Duties & Responsibilities include the following. Other duties may be assigned.

SALES AND OPERATIONS

• Hire, train and develop store staff with goals for growth and success in their positions, provide ongoing performance feedback, and recognize accomplishments
• Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately.
• Delegate workload among associates to meet merchandising and visual presentation standards.
• Complete merchandising updates.
• Forecast scheduling needs to meet customer demand and create work schedules.
• Review staffing needs, strengths and opportunities with Store Manager, HR/Ops Directors prior to additions, promotions or terminations.
• Implement an in-store marketing strategy including promotions, events, and seasonal merchandising based on store needs.

CUSTOMER SERVICE

• Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate’s performance and interactions on the sales floor.
• Use huddles, communication boards, and store meetings as the means to communicate the store’s performance, and educate, engage and motivate the team.

INVENTORY

• Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy.

SAFETY, COMPLIANCE AND STORE ENVIRONMENT

• Enforce safety policies and procedures and serves as role model for safety.

POSITION REQUIREMENTS

• High School Diploma or General Education Degree (GED); or, an equivalent combination of education and experience. Bachelor’s degree preferred.
• Minimum of 1 year of leadership experience in a retail or customer service setting.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Must have good verbal and written communication skills
• Ability to provide motivation and leadership to associates storewide in a fair and impartial manner.
• High degree of analytical skills, and the ability to delegate and be self-directed.
• Excellent written and verbal communication skills
• Strong organizational, time management, and project management skills
• Technically skilled in basic retail computer systems including related software
• Dress according to company policy.
• Possess a valid in-state driver license with an acceptable driving record in accordance with company’s insurance carrier’s standards

PHYSICAL REQUIREMENTS

The minimum physical requirements for this position include:

• Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
• Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth.

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