Job description

About us

Sunglass City is a luxury eyewear retailer that prides itself on leading the market with the latest and most stylish designer frames. Our vast selection of sunglasses features styles exclusive to us, as well as the newest trends from the most sought-after luxury brands like Saint Laurent, Balenciaga, Dior, and Gucci; and sought-after lifestyle brands like Ray-Ban, Oakley, Costa Del Mar, and Maui Jim. Sunglass City is a family-owned and run business and has been since its inception as a small boutique. Our customers are our top priority, meaning providing them with world-class service throughout the entirety of their Sunglass City experience is our mission. Our incomparable customer service ensures that we are the go-to store to purchase sunglasses from the top brands with confidence and certainty. A purchase from Sunglass City makes you a part of the SC family, and we feel so fortunate that this family has been growing for over 25 years.

Position Overview: We are seeking an experienced and passionate Assistant Manager to join Sunglass City. As an Assistant Manager, you will play a crucial role in supporting the overall store operations and ensuring the highest level of customer service is provided. Your exceptional leadership skills, strong business acumen, and genuine enthusiasm for luxury products will contribute to the success of our store and the satisfaction of our valued clientele.

Responsibilities:

Customer Experience: Create a welcoming and personalized environment for customers, providing exceptional service and assisting with product selection to meet their individual needs.

Sales Management: Support the Store Manager in achieving sales targets, analyzing sales data, and developing strategies to drive revenue growth. Train and motivate sales associates to meet and exceed sales goals.

Team Leadership: Assist in recruiting, training, and developing a high-performing sales team. Encourage a positive and collaborative work environment, fostering a culture of exceptional customer service and teamwork.

Operational Excellence: Collaborate with the Store Manager to ensure smooth daily operations, including inventory management, visual merchandising, cash handling, and loss prevention. Monitor and maintain store cleanliness and organization.

Product Knowledge: Demonstrate an in-depth understanding of the luxury sunglass market, brands, and product features. Stay updated on industry trends and competitor activities to effectively communicate product information to customers and the sales team.

Reporting and Analysis: Assist with generating sales reports, analyzing key performance indicators, and identifying opportunities for improvement. Provide actionable insights to the Store Manager for informed decision-making.

Brand Ambassadorship: Represent the store and brand with professionalism, embodying its values and image. Act as a brand advocate by sharing product knowledge, participating in marketing initiatives, and engaging with customers both in-store and online.

Qualifications:

Experience: Minimum of 3-4 years of retail management experience, preferably in luxury retail or a similar high-end fashion environment.

Sales and Customer Service Skills: Proven track record of driving sales, meeting targets, and delivering exceptional customer service. Able to build strong customer relationships and provide personalized experiences.

Leadership Abilities: Demonstrated ability to lead and motivate a team, fostering a positive work environment. Strong coaching and mentoring skills to develop staff members' performance and professional growth.

Product Knowledge: Passion for luxury fashion and sunglasses, with a keen eye for style and trends. Excellent product knowledge and the ability to convey this knowledge to customers and the sales team.

Organizational Skills: Detail-oriented with excellent organizational and multitasking abilities. Capable of managing operational tasks while prioritizing customer service and team management.

Communication and Interpersonal Skills: Excellent verbal and written communication skills. Ability to effectively communicate with customers, team members, and senior management.

Flexibility: Willingness to work a flexible schedule, including weekends, holidays, and special events, to accommodate the needs of the business.

As an Assistant Manager, you will have the opportunity to provide an exceptional customer experience, lead a dedicated sales team, and be part of a prestigious brand that values quality, style, and elegance.

As an equal opportunity employer, Sunglass City welcomes applicants of all backgrounds, races, genders, ages, religions, disabilities, and sexual orientations. The company is committed to providing a diverse and inclusive work environment where everyone is treated with respect and given equal opportunities to succeed. All qualified applicants will be considered for employment, and no one will be discriminated against based on any of the aforementioned factors. The company values diversity and believes that a diverse workforce is essential to the success of the business.

Job Type: Full-time

Pay: $4,000.00 per month

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 4 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Long Branch, NJ 07740: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work on weekends?

Experience:

• Management: 3 years (Preferred)

Work Location: In person

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