Job description
Job Summary:
Stonehenge is seeking an exceptional Assistant Property Manager to provide high level support for the operations of luxury rental buildings. The APM will work alongside the Property Manager and provides assistance with all facets of property management. Candidates should possess excellent communication skills, attention to detail and demonstrates excellent customer service skills.
Job Responsibilities:
The Assistant Property Manager is responsible to perform some or all of the following:
- Prepare and coordinate bid proposals and service contracts
- Responsible for leading regular inspections of properties
- Participates in performance oversight of all service contractors who perform contract services
- Assist in the management of building staff at the property
- Operate computers programmed with accounting software to record, store and analyze information.
- Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
- Coordinate tenant move ins and move outs, including furniture delivery and pick up
- Access computerized financial information to resolve vendor and payment disputes.
- Oversee maintenance of work order and purchase order systems
- Update and maintain office procedures in the property Operation’s Procedure Manual under direction of manager
- Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company guidelines.
- Ensure Certificates of Insurance for tenants and vendors are up to date
- Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
- Assist Property Manager with aspects of annual budgets preparation and monthly financial reports
- Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company guidelines.
- Draft and distribute memos, notices and other correspondence to tenants and vendors.
- Respond to all communications in a 24-hour period.
- Respond to tenant complaints and follow up on nuisance issues with residents.
- Track all move outs while coordinating with Resident Manager on any damages and key returns
- Conduct business at all times with the highest standards of personal, professional and ethical conduct.
- Perform or assist with any operations as required to maintain workflow and to meet schedules.
- Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
- Ensure all safety precautions are followed while performing the work.
- Follow all policies and Standard Operating Procedures as instructed by Management.
- Perform any range of special projects, tasks and other related duties as assigned.
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