The Position

Why join the Contra Costa County Risk Management Department?
Contra Costa County Risk Management Department is seeking an Assistant Risk Manager to join our Liability Claims Program area. The Assistant Risk Manager Liability Claims will coordinate and liaison with the Office of County Counsel, the County Administrator's Office, and the County Director of Risk Management on claims and liability issues; ensures proper filing documentation on liability claims in compliance with the County’s insurance pool, Public Risk Innovation, Solutions, and Management (PRISM) file handling procedures and supervises and directs liability and medical malpractice claims and lawsuits. The Assistant Risk Manager Liability Claims coordinates first party claims.

The Assistant Risk Manager-Liability reports directly to the County Risk Manager-Exempt and is responsible for the supervision of clerical and claims staff.

The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service.

The Liability Claims program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team.

We are looking for someone who is:

• A strong relationship builder with excellent communication skills. You will need to establish and maintain relationships with multiple parties including injured employees, employer contacts, medical providers, and legal counsel and will need to ensure that a consistent message is communicated to a variety of audiences.
• A leader. You will need to organize the work and effectively coach the team to accomplish a common goal.
• Adaptable. You will need to effectively adjust easily to varied and changing priorities in a fast-paced environment.
• Knowledgeable. You will need to understand, apply, and explain Liability claims technical knowledge, State Regulations and civil procedures related to third party liability.
• Organized. You will need to works effectively under pressure, while meeting deadlines and supervising a Liability claims team.

What you will typically be responsible for:

• Supervising and directing liability and medical malpractice claims and lawsuits
• Coordinating and supervising activities of internal claims staff, outside adjusters, investigators, and attorneys
• Approving assignments of experts, including evaluation and perpetuation of oral and physical evidence
• Attending settlement conferences and conducting negotiations with attorneys
• Negotiating and coordinating contracts with outside claims service providers and attorneys
• Supervising County subrogation program on liability claims
• Conducting file reviews and assures adequacy of reserves
• Receiving and disbursing legal information related to claims

A few reasons you might love this job:

• You will be part of a small dynamic team
• You will have the opportunity to have a Hybrid remote work schedule
• You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website
  

A few challenges you might face in this job:

• You will work in a fast-paced environment
• You will be expected to manage multiple assignments with competing deadlines
• You may interact with clients that are upset and/or confused

Competencies Required:

• Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
• Self-Management: Showing personal organization, self-discipline, and dependability
• Mathematical Facility: Performing computations and solving mathematical problems
• Using Technology: Working with electronic hardware and software applications
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Industry Monitoring: Grasping the external political, economic, competitive, and social factors affecting the industry
• Professional & Technical Expertise: Applying technical subject matter to the job
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Presentation Skill: Formally delivering information to group

To read the complete job description, please visit the website, www.cccounty.us/hr.

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Education: Possession of a Bachelor’s degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.

AND

Experience: Four (4) years of full-time, professional level experience with general liability, first party, property and workers’ compensation claims management, occupational health, safety and loss control, management of self-insured trust funds, or insurance brokerage, preferably with a public agency. At least two (2) years of which must have been in a supervisory capacity.

Depending on the position(s) to be filled, qualifying experience may be limited to experience directly related to the assignment as specified on the job announcement.

Substitution: Additional qualifying experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. No substitution is allowed for the supervisory experience.

Substitution for Major: One (1) additional year of qualifying experience of the type noted above may be substituted for the required academic major.

Desirable Qualifications: Master’s degree in Public Administration, Public Health, Loss Control, Safety, Health and Environmental Applied Sciences, Occupational Health and Safety, or a closely related field.
Possession of a Self-Insurance Administrator's Certificate issued by the Department of Self Insurance Plans. This certification is specific to Workers' Compensation assignment.

Selection Process

• Application Filing: All applicants must apply on-line at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying.
• Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
• Oral Assessment: An oral assessment (interview) will be conducted to measure candidates' competencies as they relate to the job. In the Oral Assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% of higher. These may include, but are not limited to: Analyzing & Interpreting Data, Self-Management, Delivering Results, and Professional & Technical Expertise. (Weighted 100%)
  
  The oral assessment is tentatively scheduled to take place June 7, 2023 through June 11, 2023. The assessment will be administered remotely using a computer; you will need access to a reliable internet connection to participate in the assessment.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.