Associate Director, Global HR Shared Services Operations
Full Time
Foster City, CA 94404
Posted
Job description
For Current Gilead Employees and Contractors:
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At Gilead we believe every employee deserves a great leader. As a people leader now or in the future, we expect that you will model and create an environment of inclusion, be intentionally focused on the hiring, development, growth and retention of talent, and empower teams to align and achieve goals.
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Job Description
Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, California, Gilead has operations in North, South and Central America, Europe, Africa, Asia and Australia. Gilead makes it a priority to increase access to its medicines for people who can benefit from them, regardless of where they live or their economic status.
Location: Foster City, California or Raleigh, NC
Reporting Line: Senior Director Global HR Shared Services (Foster City, California)
About the Team
Gilead HR is undergoing an exciting period of transformation. Work is underway to modernize our employee experience, streamline our existing processes, and align our service delivery on a global scale while retaining the ability to provide personalized support during the moments that matter to employees. This is an exceptional opportunity requires leadership to shape and influence how we provide services to our HRSS team members and drive excellence and innovation in HR. As the AD, Global HR Shared Services (HRSS) Operations, you will leverage your ability to solve complex business problems, support key operational and team engagement activities in North America, APAC and EMEA. You are a multidisciplinary end-to-end partner with a focus on operational excellence. This role calls for a balance of collaborative partnership and the ability to inspire change and influence across the team and beyond while operating with independence.
About the Role
This position will primarily focus on supporting operational activities, strategic initiatives and special projects, managing vendors and related reporting. The role will:
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Provide operational support to the global HRSS team as needed, e.g., by supporting complex or time sensitive projects, updating shared resources and templates, organizing key team meetings and events, etc.
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Partner with People Technology to support HRSS ESC release management (enhancements and upgrades)
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Provide project management support to HRSS strategic initiatives and special projects, including implementing new processes and policies, improving, and simplifying existing processes and tools, and collaborating with HR Change and Communications.
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Develop and deliver presentations to support strategic initiatives, special projects, Run-The-Business and change management activities.
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Partner with stakeholders in People Technology, Total Rewards, Payroll, and other functions on cross-functional project work.
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Manage business relationships with global HRSS vendors ensuring delivery of agreed-upon support and service level agreements, and act as the point of escalation to resolve any vendor issues. Participate in annual vendor review and planning.
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Support effective recruiting, training, team building, and succession planning to help build an engaged, diverse, high-performing team.
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Establish strong standards for ongoing training and documentation for all processes and activities within the scope of work.
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Partner with HRSS leaders, People Analytics, People Technology, and our stakeholders / partners to create and ensure insightful and accurate reporting and forecasting models, monitor key HRSS KPIs and dashboards and drive insights and actions.
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Serve as key communication liaison between regions relaying information between team leads and other team members to accelerate business outcomes.
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Oversee the landscape of HRSS tools and resources, ensuring they perform as intended, users are trained, data integrity and compliance requirements are satisfied.
Basic Qualifications
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10+ years of relevant experience in HR/HR Operations and a BA or BS degree
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A Master's degree can be substituted for 2 years of related experience
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Supervisory experience is preferred
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Minimum 3+ years of related experience in Project/Program Management, OR 3+ years related experience in HR with strong operations and program management skills
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Strong analytical skills and experience with analytical tools
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Strong understanding of key HR systems/processes
Preferred Qualifications
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Ability to think creatively and exercise discretion and judgment independently
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Ability to effectively interact with employees at all levels of the company
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Experience with various project management methodologies (e.g. Agile, Six Sigma) a plus.
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Excellent verbal and written communication and presentation skills
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Excellent teamwork and interpersonal communication skills are required
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Must possess strong networking and influencing skills
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Ability to build relations across various teams/countries/cultures
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Proficiency in related technology and tools/case management, such as Workday, ServiceNow, Office365, Microsoft Visio, and OneCloud
Gilead Core Values:
- Integrity (Doing What’s Right)
- Inclusion (Encouraging Diversity)
- Teamwork (Working Together)
- Excellence (Being Your Best)
- Accountability (Taking Personal Responsibility)
The salary range for this position is: $160,820.00 - $208,120.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
- Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
For jobs in the United States:
As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact
careers@gilead.com
for assistance.
For more information about equal employment opportunity protections, please view the
'Know Your Rights'
poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please log onto your
Internal Career Site
to apply for this job.
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