Associate Director, Site Services, Facilities & Utilities

Full Time
Wilson, NC
Posted
Job description
Job Description

Our Engineers support internal and external manufacturing operations remain operational, continuously improve and innovate. With our extensive range of facilities and environments, our Engineers have opportunities across many diverse areas including Biological, Chemical, Automation, Capital Projects, Maintenance, Safety, Process Development, Technical Services, Utilities and Validation.

POSITION SUMMARY:
Responsible leading all aspects of Wilson plant operations from a Site Services, Utilities, and Facilities perspective. Provide support staff that will manage the facility, site services, and utility programs. Programs will include site security, lawn maintenance, fire protection, security systems, emergency response, custodial support, cafeteria services, uniform services, pest control, stock room operations, solid waste disposal, CAD services, utilities maintenance, and facility maintenance processes. Supports plant operations with leading site service, utility, and facility activities, projects, and requests from all departments, with all employees as customers. The leadership position will continue to focus on improvement opportunities bringing value to the company and the plant.

GENERAL PROFILE:
Lead all aspects of the Site Services, Utility, and Facility programs. Developing a highly motivated and self-directed work team through stated objectives, empowerment, training, and teamwork.

Develops career paths for all proprietary site services, utility, and facility personnel, help in developing and approving annual PPG’s seeking feedback from key stakeholders for the review process.

Responsible for the site services, utility, and facility budget ensuring accurate annually forecasting spending and tracking the EA. Will participate in annual profit planning exercises.

Develop and implement a training program for site services and utility personnel developing highly motivated and qualified personnel through the successful completion of specified and required training courses.

Responsible leading staff in maintaining and operating all the security systems, employee badging, electronic access control, video management system (CCTV), fire alarm detection and suppression systems, fixed and portable fire protection systems, ensuring proper functioning, and training.

Responsible leading staff in maintaining and operating all utility systems including the Siemens building automation system (BAS), boilers, chillers, air compressors, cold storage units, HVAC systems, electrical distribution systems, WFI/RO water systems and clean steam systems.

Responsible leading staff in maintaining the site facility repair modifications/enhancements from a project and maintenance perspective.

Reporting organization develops and maintains all site service, security, facility, and utility procedures.

Serve as the site’s liaison with all outside law enforcement agencies.

Lead all outsourced services, facility, and utility maintenance for the Wilson site including site security, cafeteria operations, pest control, lawn maintenance, housekeeping, safety glasses, safety shoes, uniform services, solid waste disposal, recycling, document shredding, facility maintenance and stock room operations.

Lead the operation and maintenance of the sites communication systems including paging and two-way radios continually seeking ways to enhance the sites capabilities through new technologies.

Lead and maintain accountability of equipment and scheduled maintenance activities with outside contractors/vendors.

Coordinates with all our Manufacturing Division -Wilson employees to ensure needs are met in a safe, secure, and pleasant work environment is maintained.

Partner with the sites EH&S department in developing loss prevention programs, implementing new standards and guidelines that impact the plant and through enforcement of environmental and safety standards.

Fire Protection / Life Safety

Leads preventative maintenance program meeting reliability and life safety compliance expectations.

Team develops all preventative maintenance plans for all fire protections and life safety systems.

Maintains the sites preventative maintenance program for all site fire protection and life safety systems.

Ensures all systems are inspected and maintained as in compliance with all local, state, federal, NFPA and FM guidelines and standards and are closed out on time.

Serve as the site liaison with XL Gaps for annual site inspection.

Emergency Response / Medical Response

Leads the sites Incident Response Team

Provides necessary resources and training to all emergency response personnel ensuring compliance with all local, state, and federal regulations, maintaining the sites emergency command center in a state of readiness.

Oversees site drills and mutual aid training with other local emergency response organizations.

Requests off-site resources, and coordinates communications between response agencies and Plant personnel; establishing relationships with local law enforcement and emergency response organizations.

Manages the initiation of Plant-wide evacuations or partial evacuations.

Serves as the sites Incident Commander for all emergency activities.

Develops and implements all Emergency, Fire Department, Fire Protection procedures

Emergency Management

Serve as the site’s liaison with all outside emergency response agencies

Oversee the sites Incident Response Team

Serve as the site’s liaison with XL Gaps and city Fire Marshal

Capital Projects

Manages all capital departmental review meetings reviewing utility, facility, and site services requirements.

Attend basis of design (BOD) meetings ensuring all projects are compliant with site and corporate standards.

Serve as the site liaison with XL Gaps and city Fire Marshal for all site projects.

Facilities Maintenance

Leads and manages the sites facility maintenance program

Ensures the sites facility maintenance personnel remain current with required training and safety standards.

Leads in the development of small and large projects coordinating project execution with the facilities maintenance technician, engineers and required construction management or construction personnel.

Support EH&S system owner requirements

Utility Maintenance

Leads the sites utility maintenance program

Ensures the sites utility personnel remain current with required training and safety standards

Manages work order and preventative maintenance PM completion ensuring compliance with KPIs/metrics

Leads the utility preventative maintenance program, corrective maintenance program and calibration program

Leads in the development of small and large projects coordinating the execution with the utility engineers and required construction management or construction personnel

Team responsible authoring deviations for equipment failures impacting GMP processes/areas

Leads and manages annual utility shutdowns scheduled throughout the year

Support site Sustainability initiatives

Support EH&S system owner requirements

MRO Storeroom

Leads the MRO program at the Wilson facility

Buyers

Storeroom personnel

Budget

Work with the IPT’s, COE’s and above site Reliability in ensuring a robust parts program

TSA (Transportation Safety Administration)

Serve as the sites Principal Security Coordinator

Ensure all training and STA’s (Security Threat Assessments) are current

Serves as a site liaison for the TSA

CAD Administration

Manages the site CAD program ensuring all site drawings are up to date.

People

Responsible for 8 of our Company direct report employees

BUSINESS EXPERTISE:
Project Management

Applies management skills to align staff activities with department objectives

Detailed knowledge of SAP

Applies interpersonal skills to align multiple departments on key capital initiatives

Detailed knowledge of emergency management and associated NFPA, FM and North Carolina codes and applicable laws.

Knowledge of facilities and utilities maintenance in both a GMP and non-GMP environment

Facilities and utilities management roles and responsibilities

FUNCTIONAL EXPERTISE:
Employee Development/People Management

Information Transfer

Compliance

Competent and proficient with SAP related systems.

Demonstrated ability to coach and develop work teams and to provide different types of training.

Strong interpersonal skills communicating verbally and the use of body language with others.

Must demonstrate strong leadership and interpersonal skills, above average technical aptitude with the ability to learn new skills and tasks, and problem-solving skills; strong team skills and interpersonal skills including motivating/empowering others and resolving conflict.

Drives the work team to be successful in meeting departmental objectives

PROBLEM SOLVING:
Identifies and resolves technical and operational problems; collaborates with peers to resolve problems.

Acts under extreme circumstances and pressure to resolve emergency management issues rapidly and effectively.

IMPACT:
Influence

Explains difficult concepts and persuades others to adopt point of view.

Communicates information, asks questions and checks for understanding

Leads by example

Influences cross functional teams through problem identification and solving skills

Accountability

Accountable for the performance of the work team and department

Accountable for all areas within Site Services, Utilities, and Facilities

Decision Making

Makes decisions – guided by policies, procedures, and guidelines– that impact the team’s ability to meet performance objectives and departmental metrics

Able to make decisions rapidly in high stress situations while under duress

Consults on an as-needed basis with next-level

Works with every functional area to resolve identified issues

STRATEGIC PLANNING:
Adapts and executes departmental plans and priorities based on departmental metrics to address local business, service, and operational challenges

Makes decisions based on input from other department supply needs

RESOURCE MANAGEMENT:
Forecasts resource needs; works within the allocated budget

Projects resource needs and makes them known for the following year

Education:
BS/BA in related area from a recognized institution

Required Experience and Skills:
5 years of utility and facility experience

7 years of people management experience working in an industrial environment

Individual must have a strong working knowledge of computers, with a Windows operating platform and the following programs: Word, Excel, Power Point and Outlook.

Experience with SAP

GMP experience in the pharmaceutical industry

Desired

Prior Law Enforcement experience

Prior security experience in a corporate or industrial setting

Loss Prevention / Firefighting experience

WORKING RELATIONSHIPS:
Reports to the Director of Engineering

Works closely with our Company Global Security Team

Interacts with employees within own department

Frequent interaction with employees from other departments

Interacts with representatives from regulatory agencies

Interacts with external suppliers

Note: This description is not intended to be all-inclusive or a limitation of the duties of the Job. It is intended to describe the general nature of the job that may include other duties as assigned.

Our Manufacturing & Supply Division is committed to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that’s committed to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees

Current Contingent Workers

US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.
For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
On-Site

Shift:
1st - Day

Valid Driving License:
No

Hazardous Material(s):
n/a

Requisition ID: R233272

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