SUMMARY

The Associate Engineer will be a part of the security engineering team and will assist in various tasks to help the success of the team. The position requires someone who can identify a need and then take initiative to work on that need until it is complete. Skillset will be largely technical, computer software, and hardware.

MAJOR ROLES AND RESPONSIBILITIES

• Assists systems engineers with tasks, which could include:
• Documenting information
• Cleaning up documentation/checking for consistency
• Researching very specific issues
• Organizing data in spreadsheets
• Adding cameras and doors in Genetec and making small changes as requested
• Reviews tickets as they come in
• Unboxes servers and runs them through the checklists
• Unboxes cameras and programs
• Opens tickets with manufacturers
• All other duties as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High school diploma or equivalent required
• Enrolled or priorly enrolled in CIS or IMS focused degree or a minimum of 3 years of related experience with servers including Windows and switching/routers
• Self-motivated and can take initiative when they see something needs to be done
• Excellent critical thinking and decision-making skills
• Familiar with troubleshooting steps and techniques
• Familiar with common computer/network terminology: RAID, DNS, DHCP, VLAN, ROUTER, FIREWALL
• Must be able to lift up to 45 lbs

ADDITIONAL NOTES

• Probationary period of 90 days
• Individuals with a felony or misdemeanor convictions MAY NOT be hired
• Individuals must not have any alcohol or drug-related convictions or suspensions within the past three years.
• Individual must be able to read and understand instructions in English as well as possess good oral & written communication skills.
• Individual must be able to pass a drug and physical screening as well as background requirements.
• Individual must be available to work variable hours and willing to travel.