Job description

Service Credit Union is seeking an ATM Coordinator where you will support operations specific to Automated Teller Machines, to include card processing, performance reporting, exception processing and availability monitoring, with an emphasis upon uptime and service availability. Includes responsibility for implementation of new hardware, implementation of new software and/or operating systems, compliance-related events, and coordination of all parties related to same, including network/telecommunications, operations, Deposit Operations and Accounting.

Pay: Salaried position. Flexible based on experience.

Hours: Full time, Monday Friday, 8:30 - 5:00

Work location: Portsmouth, NH

Benefits Include:

• Great health and dental benefits starting day one!
• PTO, long-term disability, and paid holidays.
• 401k with 8% company contribution after one year of employment.
• Tuition reimbursement.
• Training and career growth opportunities.

The Day to Day:

• Preparation of all paperwork for vendors involved in an install, swap or change of an ATM.
• Monitor all ATMs using Fiservs Premier Monitoring tool. Update Premier Monitoring contacts when changes are made.
• Maintains spreadsheets of all hardware and software for each location on Share Point up to date.
• Prepares all ATM reporting for monthly reports.
• Dispatch maintenance as needed to the ATMs (NCR/Loomis).
• Perform other job-related duties as assigned.

Experience and Qualifications:

• Excellent verbal and written communication skills.
• Organizational, analytical, and problem-solving skills with the ability to handle multiple assignments and meet deadlines with strong attention to details.
• Proficient knowledge of Microsoft products.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve issues promptly, using courtesy and tact.
• Willingness to work extended hours as responsibilities require.
• Prior ATM related experience preferred.
• Associates Degree within a business, management, accounting, or finance discipline desired.
• High school diploma or equivalent required.
• Ability to travel to other work locations as required, if needed.

If you are looking for an exciting career, Service Credit Union is the place! Join us today!

Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work Location: One location

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