Job Description

The Business Development/Internet Sales Representative is a technically savvy individual who understands computers, the internet, and other technologies and is someone that can communicate in a clear, efficient way with customers using their preferred method of communication. He or she responds to customer inquiries in a professional and highly informative fashion that results in an appointment to visit the Dealership.

The ideal candidate for this position must have a strong understanding of today's technologies and have excellent computer, internet, and phone skills.

RESPONSIBILITIES

• Works with internet sales leads by contacting customers and getting a set appointment for a dealership visit
• Answers ALL incoming Sales Appointment calls using script
• Logs ALL customer comments into CRM system
• Follows up with all non-appointment incoming sales calls
• Contacts unsold Showroom traffic leads using a script
• Follows up with appointments and missed appointments
• Confirms all pending appointments
• Follows up with aged sales leads
• Tracks sold vehicles
• Performs other duties as assigned

QUALIFICATIONS

• Previous call center experience preferred
• Professional appearance and confident phone voice/skills
• Post high school education highly desirable (college coursework or tech school)
• Able to hold yourself accountable and achieve goals with limited direct supervision
• Strong computer and internet skills
• Strong collaborative nature
• An impressive work ethic
• Some weekend and holiday work required

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.

Company Description

The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate includes nine core dealerships consisting of ten brands of automobiles, a Pre-owned Car and Truck Liquidation Outlet plus a state-of-the-art Collision Center, and over 550 employees on its payroll. The dealerships are comprised of Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake (2 locations); Southern Buick GMC and Southern Kia in Virginia Beach; Southern Volkswagen-Greenbrier in Chesapeake; Southern Buick GMC-Greenbrier and Southern Kia-Greenbrier in Chesapeake; Southern Dodge Chrysler Jeep Ram FIAT and Southern Alfa Romeo in Norfolk. The wholesale center, Pre-owned Car and Truck Liquidation Outlet, is located in Chesapeake and Southern Collision Center-Greenbrier's big body shop is located in Chesapeake, too.

The Dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.

We strive to achieve personal and professional growth within the dealerships, and we guarantee that once you become part of this family, you will not want to leave.

Take advantage of this opportunity to work for one of the Biggest and Best in Hampton Roads!

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

Benefits

• Health Insurance
• Health Savings Account
• Medical GAP Insurance
• Dental
• 401(k) Retirement Plan - John Hancock
• Paid Vacation
• Paid Birthday Off
• Paid Holidays
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Life Insurance (Voluntary Benefit)
• Cancer Protection Insurance (Voluntary Benefit)
• MASA Medical Transport Solutions (Voluntary Benefit)
• Employee Car Buying Program
• Direct Deposit