Job description

Seeking an experienced, outgoing, and enthusiastic experienced Service Advisor Lane Manager!

Great opportunity for growth, competitive pay, and great benefits!

Hunter Automotive Group provides the stability of a family-owned company, the opportunity to earn a great income, and the potential to grow your career with our growing company. We have proudly served the western North Carolina community since 1940!

At Hunter Automotive Group our Core Focus is to improve the quality of life for everyone at our dealerships. The Core Values of Honesty, Continuous Improvement, Strong Work Ethic, and Positive Attitude helps us maintain the right culture and guide our day-to-day operations.

Do you have what it takes to become part of our Hunter Team? Ask yourself:

1. Do I say what I mean and mean what I say?

2. Am I always honest with myself, my teammates, and my customers?

3. Do I strive for more, always being proactive?

4. Can I live a “grow or die” mantra, always pushing for what’s next, what’s better, and what’s more effective?

5. · Do I have a positive attitude and always see the glass half full?

If you answered yes to these questions, you will be a GREAT fit in our company culture. We are proud of our:

FANTASTIC Company Culture.

We pride ourselves in appreciating our employees, providing a great work environment, and welcoming innovative ideas.

GREAT Work-Life Balance.

We know work is only part of your life and we value that by accommodating manageable work hours.

PROMINENT Professional Development Opportunities.

Our employees learn from each other through peer training, best practices, and mentorship. We are a team!

PREVALENT Opportunity for Advancement.

We love to develop our employees and promote from within. Above-average performance + demonstrating the core values = success and promotions!

We offer a competitive benefits package that includes:

• Competitive Pay
• Medical, dental, and vision coverage
• 100% paid medical insurance available
• 401K matching and life insurance
• Wellness Program
• Paid time off
• Opportunity for growth
• Company parties
• Employee Discounts
• Access to leadership and personal development programs

As a Service Advisor, you are responsible to guide customers thru the repair process and ensure that every customer receives a truly exceptional service experience every time without fail.

Duties Include:

• Meet all service customers with a warm and friendly greeting
• Identify the customer's concerns and needs
• Offer a resolution and explain what the customer can expect
• Present customers with factory-recommended services
• Keep the customer informed and updated on the progress of their vehicle
• Prepare all estimates and identify if repairs are covered under factory warranty
• Complete all billing
• Give a detailed explanation of all work performed
• Build relationships with customers
• Service Advisor Training

Qualifications:

• Verbal and written communication skills are a must
• Experience is required
• Must have a friendly and outgoing personality along with a desire to help others
• Be able to problem solve and think quickly on your feet
• Have a basic understanding of computers
• Be able to multitask in a fast-paced environment

We are a family-owned and operated business that has proudly served the western North Carolina community since 1940. We strive to improve the quality of life for everyone we touch by adhering to our Core Values; Honesty, Never Settle, Strong Work Ethic, and Positive Attitude.

Hunter Auto Group is an Equal Opportunity Employer

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Shift:

• 10 hour shift

Ability to commute/relocate:

• Fletcher, NC 28732: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Automotive Service Writing: 1 year (Required)
• Dealer Track: 1 year (Preferred)
• Management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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