Job description
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are currently looking for a:
Back of House Manager
Roles & Responsibilities:
Roles & Responsibilities
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The BOH manager will be responsible for hiring, training, and managing BOH staff (cooks and dishwashers) and must be knowledgeable of the respective standards for each which involves reviewing applications, interviewing, and making recommendation to hire Back of House employees.
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Responsible for the receiving and verifying the accuracy of deliveries.
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Work with the front of house and kitchen supervisors to ensure that they are well stocked with kitchen, floor cleaning and take-out supplies.
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Ensure that all equipment is kept clean and in excellent working condition through personal inspection and preventative maintenance.
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Must be proficient in all culinary stations and have achieved Lead Cook status (or equivalent).
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Must be SERV safe Certified
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Must be articulate and well-versed in areas necessary to handle sanitation inspections/walk-throughs.
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Must be able to take direction and delegate well.
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Promotes a team atmosphere/works well on a team.
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Effective written and verbal communication skills as well as proficiency in systems utilized by the Company.
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Must be able to work with a computer and POS in order to handle shift-based timekeeping and other administrative responsibilities.
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Supervising and overseeing the production and preparation of food in a manner consistent with established recipes and procedures
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In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
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Directing productivity to monitor and maintain efficient and effective food item ticket times
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Managing performance of Back of House employees, including conducting performance evaluations, coaching, and discipline
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Conducting formal line Taste & Temp checks as part of overall responsibility for inventory and safety in the kitchen
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Overseeing the proper handling, maintenance, and storage of all items
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Understanding, managing, and practicing safe food handling procedures
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Managing food costs, tracking waste, and controlling kitchen labor costs
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Directing work for kitchen employees, including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant
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Training Back of House staff on equipment maintenance and cleaning procedures
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Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals.
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Leads by example.
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Demonstrates good judgment.
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Availability to work nights, weekends, and holidays.
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Ability to work in fast-paced environment.
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Complies with all standard operating procedures.
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Reports hygienic or maintenance issues in a timely manner.
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Responds to all emergency situations as needed.
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Properly handles, labels, stocks, and stores products including chemicals and cleaning supplies.
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Assists with execution of catering and banquet events when necessary.
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Enforces policies and procedures.
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Provides support training and direction to staff by setting daily example.
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Follows company procedures for handling and processing of invoices and inventory.
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Completes additional duties as assigned.
Requirements
Education: High School diploma or equivalent. Must be 18 years of age or older.
Languages: English
Skills:
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Motivated to maintain excellent customer service reputation
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Strong oral and written communication and interpersonal skills
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Positive attitude, outgoing, and friendly
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Desire to contribute to a supportive and effective team
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Willingness to learn
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Ability to work effectively and efficiently in a fast-paced setting
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Strong attention to detail
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Ability to be patient and creatively and independently problem solve
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Possess valid driver’s license to make food and beverage department related errands
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Flexible availability
Experience:
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5 years' experience in the hospitality industry and a kitchen/culinary background.
Other:
- Constant repetitive motion
- Continually able to lift, push, pull and carry up to 50 lbs.
- Constantly be able to stand and walk for extended periods of time
- Frequent kneeling, bending, twisting motions
- Sporadically squatting and crouching
- Sporadically able to work in confined spaces
- Consistently use hands to grasp, control, move objects/tools
- See differences between colors and brightness
- See details of objects that are more than a few feet away
- Ability to look frequently look at a computer screen
- Ability to work outside when seasonality and business requires
- Ability to work alone or closely with team members
- Sporadically work in all areas of the property
- Is subject to frequent interruptions and may need to reprioritize activities
- Consistent communication with team members and other departments
- Subject to the handling of and exposure to oils, chemicals, detergents, and cleaners
- Able to tolerate exposure to dust and cleaning chemicals
- Is subject to exposure to bloodborne pathogens
Relationships
Internal: Waitstaff, bartenders, cooks, dishwashers, supervisors, and managers
External: Hotel and restaurant guests
Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.
Palace Perks and Benefits:
Palace Perks and Benefits:
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Competitive compensation
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Management Incentive Plan
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Comprehensive health and wellness package
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401k Savings and Investment plan
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Free admission to Palace Parks in the continental US
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A generous paid time off program in which the benefits increase with your tenure with the company
When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.
If you’re ready to join our amazing team, please apply by clicking on the link above. You may also visit our website at
www.palaceentertainment.com
- -> Job Opportunities to see if you’re a fit for our other open positions.
Do not miss the chance to spark your career now!
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