Bank Teller/Customer Service Representative
Job description
About us
United Citizens Bank & Trust is locally-owned bank headquartered in Campbellsburg, KY, with branches in New Castle, Carrollton, Pendleton, Eminence, and Buckner. We are customer-centric and our goal is to serve our community by offering local, reliable banking services from friendly faces.
GENERAL FUNCTION
Serve customers in a courteous and professional manner while assisting to their banking needs.
MAJOR DUTIES AND RESPONSIBILITIES
- Receive deposits and payments for all types of accounts, verify cash and negotiability of checks and issue receipts, giving credit for funds according to Bank policies.
- Cash checks and accept withdrawal requests in accordance with Bank policies, referring questionable transactions to a supervisor for approval.
- Memo post all transactions.
- Prepare Cashiers Checks/Certified Checks for customers.
- Maintain Statement Express.
- Assist with processing mail and night deposits, verifying and logging each transaction. Give out night deposit bags to customers.
- Maintain assigned cash drawer. Balances cash with teller machine each business day. Enter cash count and figures on daily balance sheet.
- Follow all security policies and procedures.
- Accept stop payment request from customers.
- Handle telephone calls, remedying problems presented when possible. Be familiar with the organization in order to direct customers to the proper department or individual that may need to be contacted.
- Service customers, open new accounts and provide information on Bank Products and services.
- Be aware of all bank services in order to recognize cross‑selling opportunities.
- Recognize regular customers and learn to call them by name.
- Handle all transactions and customer information with the utmost of confidence.
- Process check orders on a daily basis.
- Control access to safe deposit boxes by maintaining records and establishing procedures. Ensure that bills are expedited appropriately.
- Assist in the development and execution of the branch marketing plan.
Carry out such duties as may be assigned or requested.
Job Type: Full-time
Pay: $30,176.00 - $33,754.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Ability to commute/relocate:
- Buckner, KY 40010: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location
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