Job description

We are looking for a top BDC Director to lead our team of 16-20 BDR’s. We have multiple locations with 11 stores and growing.

Business Development Center Manager Compensation: $100k-$180K

As a Business Development Center Director, you’ll:

· Coach salespeople and BDC representatives on standard methodologies for closing deals and provide mentorship to improve sales performance

· Set sales goals, track progress, and lead team to achieve and exceed those quotas

· Attain a minimum performance of sales ratio from incoming calls

· Measure customer satisfaction and take appropriate action

· Be the lead communication conduit between Sales managers, BDC, and Sales People

· Manage all in-bound customer leads through CRM Management and convert leads into sales at a 20%+ Lead Conversion ratio.

Business Development Center Manager Additional Responsibilities

· Hire, train, and develop a team of automotive BDC reps

· Set sales goals, track progress, and lead team to achieve and exceed those quotas

· Assist customers in selecting a vehicle by asking questions and listening carefully to their responses

· Explain product performance, application, and benefits to prospective customers

· Describe all optional equipment/products available for customer purchase

· Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards

· Provide training and support to the sales staff

Business Development Center Manager Qualifications

· Previous automotive management and/or Automotive BDC experience is required

· Ability to lead and motivate a sales team

· Desire to manage a team and provide feedback to improve growth

· Self-motivation and the ability to pick up new information quickly

· Leadership skills with a real passion for training fellow employees

· Online tech skills to assist with advertising and familiarity with tools and sites common within the industry

· Enthusiasm with high energy throughout the sales workday

· Goal-oriented, friendly personality, especially when negotiating pricing

· Attention to detail and problem-solving capabilities

· Quality customer service, communication, computer and basic math skills

· Clean driving record & valid driver’s license

Job Types: Full-time, Part-time

Pay: $100,000.00 - $180,000.00 per year

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Chillicothe, OH 45601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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