Beebe Medical Group is looking for Full Time employees!!

**APPLY NOW **

Patient Service Representative:

Looking for individuals who have previously worked in a hospital or medical office environment. Familiar with admitting and medical insurances preferred.

Summary:
Under direct supervision, performs all duties related to registering patients receiving outpatient services by obtaining demographic, insurance, and medical information.

(full description below)

Perform functions related to data entry and nursing assistant duties OR checkin/checkout and medical assistant duties except medication/injections. This is a non-certified position.

Summary:

Under the supervision and/or direction of the physician or nurse performs various duties assisting with the treatment and care of patients in accordance with established standards.

(full description below)

Physician Office Nurse:

Minimum of 1 year L.P.N./R.N. experience, preferably in a Doctors Office.

Summary:

Responsible for delivery of patient care through the nursing process, assist in clinical skills checks with employees, precept new BMG employees, and provide clinical re-education to BMG employees as needed.

(full description below)

Practice Manager:

Five years medical office experience

Summary:

Responsible for the management of the day-to-day operations of the practice which includes, but is not limited to: providing supervision and direction to the practice staff, able to assist in training new staff members and assist in continued training for existing staff, conducting monthly and/or weekly staff meetings, promoting customer service, constantly analyzing operations, and attempting to improve processes, in order to provide better patient services and improve the revenue cycle, maintain favorable relations between physicians, patients, hospital administration and Medical Group departments, and supervising staff performing revenue cycle activities ensuring daily adherence to policies regarding scheduling, pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling and quality monitoring. May have additional department specific as necessary.

(full description below)

Director Of Operation - Primary Care:

Bachelor's degree in related field or equivalent experience.

Five or more years of health care experience.

Experience working within a clinical environment.

Demonstrated organizational and leadership skills.

Excellent analytical skills.

Master of Business Administration (MBA) or Master of Health Administration (MHA) desired.

Summary:

Provides leadership, direction, administration, and fiscal management for all aspects of activities supporting optimization of current practice operations, successful integration of future providers and practices via growth, and leadership of key operations programs. Accountability will include managing a portfolio of projects with strategic and operational importance to the organization, to include but not limited to, patient experience, standardized processes, revenue cycle activities, provider and staff scheduling, policy compliance, performance improvement, and growth. Will develop project work plans and related performance metrics to ensure all project activities are executed within established timelines and budgets.Provides oversight leadership to key operations programs including Primary Care and Walk-Ins. Directly supervises division and practice managers, including development of talent and high functioning teams. Responsible for leading teams to outcomes which support the advancement of BMG Strategic Plan. Possesses knowledge of Physician Group Operations and Project Goals to recommend solutions that add value and strengthen operational outcomes.

(full description below)

FULL DESCRIPTIONS:

PATIENT SERVICE REPRESENTATIVE

Summary:

Under direct supervision, perform all duties related to registering patients receiving services by obtaining demographic, insurance, and medical information and billing tasks.

Other information:

Two years experience in hospital/medical office environment with familiarity of registration and insurance.Ability to communicate with public in a courteous manner. Ability to adapt to change in order to meet patient and organizational needs. Sensitive to difficult/emotional patient situations. Ability to recognize cultural diversity and special needs, remains calm and able to perform duties in a fast-paced environment.Computer skills with attention to details. Familiar with medical terminology.

Responsibilities:

Interview patient or patients representatives to obtain demographic and insurance information necessary for medical records identification and billing process. Uses the 2 identifiers, patient name and date of birth. Inputs registration information into computer system, verifies accuracy of data entered, pre-reg accounts, and scans appropriate documents. Understands the scanning functions. Prepares required forms for signature by patient or patients representative and insures that each is explained and presented. Processes electronic medical record. Follows up with referring physicians office to collect additional records as needed. Verifies Insurance eligibility 100% and medical necessity, using websites (HDX) and computer applications. This includes new and established patients. Verifies if patient needs referral for physician visits. Daily reconciliation of co-pays. Follow daily billing procedures Facilitates patient and information flow by directing patients to correct locations and assist as needed. Understands the physician referral line. Manages all calls for Scheduling, Nursing, Physicians , etc. Assist in care and maintenance of office equipment, building and supplies. Informs Office Coordinator by email of any work orders needed for equipment or repairs. Any computer related issues should be reported to the helpdesk x3178. Understands how to utilize the following systems: Current health information system, DI (Document Imaging), DHIN (Delaware Health Information Network), Gold, Provider Portal, Web sites for insurance verification/eligibility and other systems as needed. Understands how to Manage Medical Records in accordance with HIPAA regulations for patients and other facilities requesting medical records. Performs all others duties as assigned - end of day procedures.

PATIENT CARE ASSISTANT:

Summary:
Under the supervision and/or direction of the physician or nurse performs various duties assisting with the treatment and care of patients in accordance with established standards. Performs all registration functions.

Other information:

Perform functions related to data entry and nursing assistant duties OR checkin/checkout and medical assistant duties except medication/injections. This is a non-certified position.

High school or equivalent

BLS

Responsibilities:

Follows protocols appropriate for the practice. Routinely demonstrates proper technique in operating all office equipment. Maintains clean/stocked patient care area.

Completes office support tasks accurately and within required time frames. Returns and retrieves messages timely and utilizes the EMR inboxes to sort messages.

Patient Care Assistant Skill Proficiency. Assists nurses/techs with patient preparation for examinations, treatments and/or procedures.

Prioritizes. Demonstrates initiative. Readily seeks out duties and works with all staff to render assistance. Completes all duties in a positive and productive manner. Takes an active role in performance improvement.

Conscious of biohazard safety as it relates to the job - specimen handling, wearing of appropriate PPE - ie. changing of gloves between patients, in accordance with OSHA standards.

Obtains demographic and insurance information necessary for medical records identification and billing process. Uses the 2 identifiers, patient name and date of birth.

Inputs registration information into computer system, verifies accuracy of data entered, pre-reg accounts, and scans appropriate documents.

Processes electronic medical record. Follows up with referring physician¿s office to collect additional records as needed. Understands how to manage Medical Records in accordance with HIPAA regulations for patients and other facilities requesting medical records.

Verifies Insurance eligibility and medical necessity, using websites (HDX) and computer applications. Verifies if patient needs referral. Daily reconciliation of co-pays.

Performs all other duties as assigned.

CERTIFIED MEDICAL ASSISTANT:

Summary:

Under the supervision and/or direction of the physician or nurse performs various duties assisting with the treatment and care of patients in accordance with established standards.

Other information:

MUST be Certified as Medical Assistant, graduated of Medical Assistant Program.

Responsibilities:

Perform Point of Care Testing and quality control. Performs EKGs as necessary. Ensures positive patient identification. Understands how to utilize the following systems: Current health information system, DI (Document Imaging), DHIN (Delaware Health Information Network), Gold, Provider Portal, Web sites for insurance verification/eligibility and other systems as needed. Follows protocols appropriate for the practice. Completes office support tasks accurately and within required time frames. Returns and retrieves messages timely and utilizes the EMR inboxes to sort messages. Routinely demonstrates proper technique in operating all office equipment. Maintains clean/stocked patient care area. Medical Assistant Skill Proficiency. Assists nurses/techs with patient preparation for examinations, treatments and/or procedures. Prioritizes. Demonstrates initiative. Readily seeks out duties and works with all staff to render assistance. Completes all duties in a positive and productive manner. Takes an active role in performance improvement. Conscious of biohazard safety as it relates to the job; manual delivery of specimens to lab, changing of gloves between patients. Handles specimens using proper techniques. correctly labels for transfer to lab. Routinely performs all duties using appropriate PPE and in accordance with OSHA standards. Performs all other duties as assigned.

PHYSICIAN OFFICE NURSE:

Summary:
Responsible for delivery of patient care through the nursing process, assist in clinical skills checks with employees, precept new BMG employees, and provide clinical re-education to BMG employees as needed.

Other information:
Minimum of 1 year L.P.N./R.N. experience, preferably in a Doctors Office.

Responsibilities:
Assessments of patients are accurate, consistently performed and a completed efficiently. Accurate documentation of continuum of care. Consistently demonstrates safe and accurate technical skills. Demonstrates competency in the performance of all procedures routinely performed in the office. Routinely demonstrates proper technique in operating all office/medical equipment. Triaging of patients is accurate and complies with instructions rendered by provider. Demonstrates competency in providing quality patient care. Accurately follows provider directions. Handles all specimens using proper technique. Correctly labels and processes specimens. Insures proper preparation of specimens for lab courier transfer to Lab. Conscious of biohazard safety as it relates to the job; manual delivery of specimens to lab, changing of gloves between patients. Handles specimens using proper techniques, correctly labels for transfer to lab. Routinely performs all nursing duties using appropriate PPE and in accordance with OSHA standards. Performs all job duties as assigned within the scope of practice and the organization's policies/procedures. Assesses clinical skills set of the clinical support team; Collaborates with Clinical Support Manager and providers in ways to improve clinical skill sets of team members. Provides education of EHR and clinical duties to clinical support staff; provide guidance and mentoring to new employees.

PRACTICE MANAGER:

Summary:
Responsible for the management of the day-to-day operations of the practice which includes, but is not limited to: providing supervision and direction to the practice staff, able to assist in training new staff members and assist in continued training for existing staff, conducting monthly and/or weekly staff meetings, promoting customer service, constantly analyzing operations, and attempting to improve processes, in order to provide better patient services and improve the revenue cycle, maintain favorable relations between physicians, patients, hospital administration and Medical Group departments, and supervising staff performing revenue cycle activities ensuring daily adherence to policies regarding scheduling, pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling and quality monitoring. May have additional department specific responsibilities as necessary.

Other information:

High school or equivalent

Five years medical office experience

DE Driver's license with no more than 3 moving violations.

Responsibilities:
Establishes and maintains efficient and responsive patient flow by: managing provider schedules and appointment slots; collaborating with providers to address issues/concerns affecting patient flow; prioritizing work activities - evaluating effectiveness and modifying work assignments as necessary, ensuring supplies available/accessible and exam rooms stocked.Schedules staff to meet the demands of the practice. Supervises staff to ensure practice optimization. Creates and maintains Weekly, Monthly KPI reporting to Managers. Provides budget compliance and variance reports, including corrective action plan.Establish and monitor audit controls to ensure billable services are accounted for. Monitors missing slips report. Reconciles provider services performed outside the office to ensure charges are captured and submitted for billing.Monitors registration process for accuracy. Adheres to financial clearance procedures ensuring that payment responsibility is identified and that services are payable. Ensures collection of time of service payments to include co-pays, deductibles and prior balances. Ensures orientation and training checklists are completed. Assures annual mandatory education is completed on time. Ensures required competencies are assessed and documented, in conjunction with the Clinical Coordinator for specific competencies.

DIRECTOR OF OPERATION - PRIMARY CARE

Summary:
Responsible for the management of the day-to-day operations of the practice which includes, but is not limited to: providing supervision and direction to the practice staff, able to assist in training new staff members and assist in continued training for existing staff, conducting monthly and/or weekly staff meetings, promoting customer service, constantly analyzing operations, and attempting to improve processes, in order to provide better patient services and improve the revenue cycle, maintain favorable relations between physicians, patients, hospital administration and Medical Group departments, and supervising staff performing revenue cycle activities ensuring daily adherence to policies regarding scheduling, pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling and quality monitoring. May have additional department specific as necessary.

Other information:
Five years medical office experience

Responsibilities:
Able to assist in training of new and current team members and continuing education as needed, i.e. CPR certification, POCT, CHAA and all required electronic systems. Conducts monthly staff meetings, weekly rounding and safety huddles Analyzes operations and needs to improve processes utilizing PDCA. Maintains Athena dashboards and reports. Partners with other Office Coordinators across the BMG network. Oversees daily charge capture. Oversees registration, point of service payments, insurance verification, financial counseling and quality monitoring. Participates in the interview process, complies with orientation process and ensures timely onboarding of new team members. Completes payroll edits and alerts manager within specified timeframe. Holds team members accountable for submitting requests and correction in a timely manner. Participates in coaching, counseling and disciplinary action processes. Motivates by recognizing, rewarding and reinforcing positive behavior and exemplary performance. Deals effectively with team members experiencing performance and/or behavior problems. Oversees answering service needs. Oversees provider and staffing coverage requests. Maintains healthcare providers call schedules.

Location: Millsboro All Services

Shift :

FTE: 1.000000

Work Status: Full Time