You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Remote/Hybrid position - Work from home and travel within the assigned service delivery area(s) to conduct behavioral health assessments and service coordination. Applicants may reside in Austin, Dallas, Corpus Christi, El Paso, McAllen, or San Antonio, TX.

Perform duties related to the day-to-day operations of the Service Management functions for Foster Care members to achieve the highest possible levels of functioning and wellness by ensuring consistent, timely access to medically necessary behavioral health services. Monitor quality of care, assist with discharge planning.

Work with Foster Care Members, Medical Consenters, Department of Family and Protective Services (DFPS) staff and providers to meet the behavioral healthcare needs of each foster care member’s condition.
Identify foster care members who may benefit from service management, conduct an assessment and develop, implement and monitor a healthcare service plan.
Provide information to DFPS staff to facilitate development of the DFPS case plan.
Update database regularly with most recent Service Management Plan of Care.
Review information submitted by providers into the database to ensure material is appropriate and consistent with guidelines for data inclusion.
Encourage behavioral health providers to use evidence-based practices and confirm that behavioral health providers and PCP’s are sharing information as required.
Comply with established referral, pre-certification and authorization policies, procedures and processes by related medical management staff.
Maintain compliance with federal and state regulations and contractual agreements.
Coordinate service management functions with other departmental functions.
Monitor data to address trends or potential quality improvement opportunities.
Maintain HIPAA compliance
Travel is required

Education/Experience:

• Master's degree in relevant field (e.g. social work, counseling, psychology).
• 3+ years of direct behavioral health/psychiatric experience, case management, utilization management, service coordination.
• Experience in psychiatric health care settings, child behavioral health conditions and members with special needs.
• Working knowledge of utilization review procedures, and familiarity with mental health community resources. Foster Care or Managed care experience is preferred, but not required.

License/Certification: Unrestricted license as a LCSW, LMFT, or LPC in the applicable state is required. Driver’s license is required.

Department of Family & Protective Services (DFPS) background check is required.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.