El Milagro is a family owned and operated tortilla products manufacturer since 1950 that strives to provide the best quality tortilla products. El Milagro is looking to add a qualified candidate to the HR team to coordinate Employee Benefits. We are looking for a detail-oriented benefits coordinator to be responsible for the planning and administration of our employee benefits programs. The benefits coordinator works closely with the Human Resources and payroll departments to coordinate the daily processing, changes, or installments of benefits accurately and in a timely manner. You will be responsible for communicating with employees, answering their inquiries, and helping resolve any benefit-related issues with providers.

To be a successful benefits administrator, you should have strong organizational skills and stay up to date with relevant laws, regulations, and market trends on a city, county, state & federal level. He or she must exhibit strong interpersonal skills, be able to maintain meticulous records, and collaborate with other departments or external service providers.

Responsibilities:

• Coordinate health, vision, life, dental, cobra, and life insurance coverage with employees and providers.
• Coordinate FMLA.
• Assist employees with health coverage enrollment, changes, termination, claims, reimbursements, etc.
• Advise and inform employees of the details of the company’s benefit programs.
• Resolve benefit-related issues and respond to queries and requests in a timely & thorough manner.
• Metric creation, implementation, and reporting.
• Coordinate with payroll to ensure that employer contributions and payroll deductions are processed accurately and efficiently.
• Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations.
• Support Human Resources Director.
• Bilingual internal & external customer service.
• Administer/Coordinate Birthday, Vacation, and Sick Leave benefits.
• ADP Coordination for all benefits.
• Liaise between insurance company and employee to identify and resolve benefit-related issues.
• Process manual eligibility updates with healthcare provider in accordance with HIPPA regulations.
• Manage incoming phones calls, webchat, and portal requests from employees and client contacts in a timely & accurate manner.
• Prepare presentations for renewals and coordinate enrollment fair.

Requirements:

• Bilingual Spanish/English
• ADP WFN payroll software knowledge
• 2 years of experience as a benefits coordinator or in a similar role
• Working knowledge of relevant policies and regulations
• Strong Microsoft office skills
• Strong communication and interpersonal skills
• Strong analytical capabilities
• Team player and a company advocate

Benefits:

• Paid vacation
• 6 paid holidays
• 5 paid sick days
• Free Life Insurance
• 70% Health, Dental, Vision insurance covered by company