Description

The Benefits Marketing Representative supports the Employees and Retirees Benefits (ERB) Division in providing expert training of PEBB and SEBB benefit offerings through both in-person and online instruction. The ideal candidate will understand the human resources and payroll side of benefits administration and have experience training a variety of staff and clients in the public service domain. If you’re interested in an opportunity to share the benefits of HCA in various workplace environments, this may be the position for you!

Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated. Your vaccine status will be verified upon acceptance of a contingent job offer. Please note, medical or religious accommodation may be available once an offer of employment is made.

About the division:
The Employees and Retirees Benefits (ERB) Division within HCA is comprised of two programs with an overall spending budget of almost $5 billion, providing coverage to almost 700,000 people. More specifically, the Public Employees Benefits Board (PEBB) Program provides insurance coverage and benefits for eligible employees of state agencies, higher education institutions, employer groups, and their dependents. The School Employees Benefits Board (SEBB) Program provides insurance coverage and administers benefits for eligible employees of K-12 schools, Educational Service Districts (ESDs), Charter Schools, and their dependents.

About the position:
PEBB and SEBB Programs are helping to position the agency in successfully achieving its mission through value-based purchasing and policies that align with the Triple Aim (better health, better care, better costs).

As a Benefits Marketing Representative, you will provide training and support in-person and via various electronic means to Benefits Administrators of state agencies, SEBB organizations, employer groups, and individuals regarding enrollment and PEBB and SEBB eligibility, Washington Administrative Code (WACs), benefits and insurance, new group applications, and open enrollment.

Duties

Some of what you will do:
The Benefits Marketing Representative will administer training sessions (in-person and online) and provide day-to-day support, coaching, and training of employers to ensure accurate interpretation and uniform application of PEBB and SEBB Programs’ laws, policies, and procedural requirements. Tasks may also require the candidate to:

• 
  Contribute to the development of training materials, including but not limited to presentations, tools, informational documents, guidance, knowledge items related to PEBB and SEBB insurance benefits, eligibility and enrollment, open enrollment, new employer group participation, and retirement.
• Offer training and support suggestions based on contact with employers and employees.
• Carry out marketing activities with employer groups interested in purchasing benefits, assist the ERB Division in the application process for employer groups, as needed.
  • Respond to inquiries about purchasing benefits from the ERB Division including the provision of relevant and timely information to decision makers.
  • Support the new group application process by providing program information to applicants and addressing related questions.
  • Support new employer group leadership, benefits administrators, personnel, payroll, and benefits staff for employee transition to PEBB and SEBB benefits.
• Coordinate with the other Benefits Marketing Representatives and ERB Division employees to schedule individual and new employer group requests for trainings and presentations; respond to the requests.
• Deliver presentations and trainings for existing employers and employer groups interested in participating in PEBB and SEBB benefits, both in person and via various electronic means.
• Participate with in-person benefit fairs, specifically HCA sponsored Annual Open Enrollment Benefit Fairs, as well as other conventions and seminars BMR’s receive approval to attend.
• Deliver presentations to Benefits Administrators prior to open enrollment.
• Provide support responding to questions and requests made from the ERB Division Customer Service Unit and ERB Division staff (Medical Assistance Specialists).
• Provide lay-off presentations to Benefits Administrators of agencies and school districts, as needed.
• Identify and address errors in subscribers’ accounts and implement appropriate corrections.
• Deliver services to performance measure standards.
• Develop responses to complex questions and inquiries.
• Assist with system and data validation testing.
• Drive to training locations (with potential overnight stays) for periods of up to 5 consecutive days.

Qualifications

Required qualifications:

Bachelor's degree AND two years professional experience including administration, research, analysis, policy work or marketing in the health insurance industry;

-OR-

Two years as a Medical Assistance Specialist 3.

Notes: (Additional requirements)

• 
  Valid experience may substitute education year-over-year for up to four years.
• Valid WA State driver’s license
• Willingness to travel statewide, year-round, for periods of a week at a time, including some evenings weekends

Preferred qualifications:

• Experience delivering in-person and virtual training/presentations to audiences that range from large groups to one-on-one sessions.
• Experience delivering training on software and computer systems.
• Awareness of and/or experience with the SEBB and/or PEBB Programs.
• Ability to engage in a teamwork environment.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume
• Three professional references

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information

About HCA:
The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.

HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, and the School Employees Benefits Board (SEBB) Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.

What we have to offer:

• 
  Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking!

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Lisa Fleming at 360.725.0945 or lisa.fleming@hca.wa.gov