BI-LINGUAL CASE MANAGER (ARABIC/BURMESE/KARENNI/ENGLISH)

Join the team who values your skills and expertise. Cherokee Nation System Solutions (CNSS) helps federal agencies improve productivity and find innovative solutions. Taking a personalized approach, CNSS offers a complete line of innovative services and consulting to government agencies, including call center, application modernization, data utilization, advanced analytics and IT infrastructure. Your valuable skills can help us give customers the support they deserve and the quality they expect from our team – a team of experts, like you.

Cherokee Nation System Solutions is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com .

SUMMARY

Bilingual Case Manager will provide refugee resettlement and integration support for ongoing and collaborative efforts by federal, state, and local governments, NGOs, non-profits, resettlement agencies, and community organizations.

** Travel will be required to multiple site location throughout the State of Texas

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Responsible for the direct management of individual refugee cases and timely delivery of core services, and consistent documentation of services to each refugee family assignment.
• Provides on-going consolation and assistance to resettlement partner staff.
• Assist in securing suitable/affordable housing and coordinate the delivery of furniture/supplies to newly arriving refugee families.
• Ability to conduct a home visit and, when necessary, transport and accompany clients to assist in their access to different government and community services.
• Coordinate initial services for arriving refugees and develop individual service plans. Continue to assess individual and household needs according to program guidelines throughout the service period.
• Collaborate with local health departments, social services offices, mental health providers, school systems and other services providers to ensure required services deliveries to refugees.
• Ensures language and cultural competency, mental health and social services in support of program.
• Performs other job-related duties as assigned.
  

EDUCATION AND EXPERIENCE

Bachelor’s Degree in social work, counseling, or related fields with no less than 2 years of professional experience providing case management services, including refugee resettlement, immigrant support, and or non-profit operations.

KNOWLEDGE, SKILLS AND ABILITIES

• Bilingual communication skills are required. English and Burmese, Arabic, or Karenni
• Ability to communicate clearly and effectively via oral and written means.
• Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
• Ability to communicate clearly and effectively via oral and written means.
• Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
• Ability to remain calm during difficult circumstances and emergencies.
• Able to effectively manage significant documentation.
• Advanced knowledge of case management services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance and disability benefits.
• Proficient in utilizing Outlook, Word and Excel; PowerPoint, Access, Visio.
• Ability to successfully pass background check and drug screen.
• Cherokee Federal employees are included as covered employees in U.S. Presidential Executive Order 14042, which mandates Covid vaccines for federal contractors. Executive Order 14042 is currently blocked from enforcement pending court proceedings. Therefore, Cherokee Federal is halting the application of the mandate; however, if the injunction is lifted, Cherokee Federal will restore administration of the vaccine requirement.

WORK ENVIRONMENT

Work is performed primarily in a climate-controlled office environment. Travel is required to site up to 100% of the time if not local to area.

ABOUT THE TEAM

Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios — ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Why Cherokee Federal? Visit cherokee-federal.com to learn why you should join our team!

COMPLIANCE

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

Cherokee Federal is an equal opportunity employer. We are committed to prohibiting discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, union affiliation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations governing all aspects of the relationship between the Company and its employees, including, but not limited to, recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies. The policies and principles of EEO also apply to the selection and treatment of independent contractors, personnel working on our premises who are employed by temporary agencies and any other persons or firms doing business for or with the Company.