Job description

Novus Orthodontics is hiring a front office coordinator. The front office coordinator functions to aid the team in coordinating patients for orthodontic services. We offer a comprehensive benefit package and monthly bonuses. This person will coordinate with our sister offices and support operations. This position requires a minimum of one year dental or orthodontic experience.

Duties include but are not limited to;

• Collects all necessary fees and deductibles at check in

• Provides follow up confirmation of appointments for patients who failed to do so electronically

• Maintains the flow and paperless environment within the dental office

• Answers phone calls and responds to emails

• Resolve patient issues in accordance with company policies

• Manage patient scheduling and direct patient flow

• Understand treatment plans

• Coordinate with insurance companies to ensure claim completion

• Knowledgeable about current marketing and promotion initiatives

• Compliant with company policies and procedures

• Maintain professional appearance and functionality of office

• Create and contribute to a supportive team environment

• Schedules and confirm appointments.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Cartersville, GA 30120: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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