Job description
JOB DESCRIPTION
Job Title: Billing Specialist
GENERAL RESPONSIBILITIES
Evans Network of Companies is a dynamic and growing transportation logistics company founded in Schuylkill Haven, PA with offices in Peachtree City, GA and Jacksonville, FL. Evans is rated in the top 75 carriers and is the largest independently owned intermodal carrier in the country. With over 9,000 trucks and 600 offices U.S. wide, Evans is a financially stable leader in the trucking industry offering great benefits of employment.
The successful candidate will join a team enjoying a long history of success and will be responsible for completing customer specific billing requirements via web and statement billing and addressing requirements with agents and resolving issues with the assistance of Account Collectors.
The candidate should possess strong customer service and communication skills and have the ability to resolve problems timely. The candidate must be able to multi-task and be able to work both individually and as a member of the team.
The candidate will receive a competitive compensation package that includes performance based incentives.
JOB FUNCTION
Understand customer specific billing requirements. Ensure that the billing requirements are being followed. Complete website and statement billing for assigned customers.
Address invoices that don’t meet billing requirements with agents and Account Collector.
Respond timely and efficiently to agent & customer inquiries for billing accuracy and account status.
Follow up with agents regarding discrepancies and insure invoices are billed timely to the customer.
Provide feedback to Account Collector regarding billing issues with customers and agents.
Other responsibilities as required.
EXPERIENCE REQUIREMENTS
Basic understanding of internet, Word, and Excel.
High School Diploma required.
Detail-oriented; flexible and creative with excellent organization, planning and customer service skills.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Peachtree City, GA 30269: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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