Job description

ACF West Inc.'s Portland Branch Manager reports directly to the General Manager of the company. This role is a true general management position with full P&L responsibility for the location. The position requires the ability to develop, implement, control, and adjust market-specific plans to successfully implement the company’s growth strategy while simultaneously leading a team to achieve sales and profitability targets for the branch.

The focus and scope of this job are to ensure that the branch:

1. Successfully executes the company’s strategic plan in a comprehensive and systematic manner. Approximately 50% of the Branch Manager’s time should be devoted to this work.

2. Develops and executes plans to improve the sales, operational and financial performance of the branch. 3. Achieves branch results that align with the company’s strategic goals. 4. Achieves and maintains a safety-first culture – meeting or exceeding improvement targets.

Personal initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because the business environment changes rapidly, the work involves innovation and creativity in planning and problem-solving. Sound decision-making is required to implement practical, timely solutions.

Self-assurance and the confidence to purposely drive toward results while leading and engaging the commitment of others is essential. A leadership style that is firm and goal-oriented, and yet motivates, trains, and engages others in an enthusiastic way is important. The emphasis on building rapport and relationships with individuals and groups requires an outgoing, poised, and persuasive communication style.

Because the pace of the work is faster than average, the ability to thoroughly assess and analyze information to make sound decisions is critical. The scope of the job requires a strong leader who can quickly build trust and employee engagement. An effective Branch Manager is skilled at communicating the company’s vision and goals as well as the importance of each employee’s role in contributing to company success.

The job requires the ability to act independently with a high degree of commitment, urgency, and confidence. Dedication and commitment and the pursuit of high standards of achievement are expected in this position. As the company is in the midst of strategic change, the position requires an individual that is flexible, resilient and who is excited by the opportunities that growth brings.

Essential duties and responsibilities include, but are not limited to, the following:

RESULTS MANAGEMENT

1. Demonstrates effective budgeting, goal-setting, planning, coordination, and execution.

2. Achieves consistent positive results in Safety, Sales, Operations, and Service.

3. Communicates company, branch, and individual performance to all associates on a regular basis.

STRATEGIC CHANGE MANAGEMENT

1. Leads the branch transformation process.

2. Instills a culture of continuous improvement in all areas of the business.

3. Develops and implement a Branch Improvement Plan – A branch SWOT analysis (strengths, weaknesses, opportunities, and threats) and activities to address them.

SALES AND MARKETING MANAGEMENT

1. Drives organic sales growth through the successful execution of the sales planning process.

2. Develops and constantly refreshes a deep knowledge of the competitive landscape (customers, competitors, vendors).

3. Develops and implements a project strategy. 4. Coordinates with the Purchasing team to ensure an optimal structure is in place.

5. Performs as the branch Sales Manager.

OPERATIONS MANAGEMENT

1. Builds and maintains a Safety-First operations culture. Ensures workplace safety for all employees and executes the branch safety plan and associates involvement initiatives.

2. Develops customer and market-based service levels with the goal of leading the market.

3. Implements Lean concepts to drive flawless execution of warehousing, production, and delivery activities.

HUMAN RESOURCES MANAGEMENT

1. Builds a culture of high performance and high engagement.

2. Develops and implements branch workforce (staffing) plans.

3. Implements effective interviewing, assessment, and selection techniques to identify the best available talent.

4. Provides a clear vision, effective training, targeted coaching, and high-potential mentoring.

5. Manages performance through effective goal-setting, timely feedback and prompt corrective action if needed.

6. Develops and implements branch succession plans and associated activities with the goal of providing career advancement opportunities to our best talent

Pace and variety of activities:

1. Works with a sense of urgency for goal achievement.

2. Leads in a fast-paced environment.

3. Manages multiple projects and competing priorities.

4. This position requires approximately 15-20% travel.

Work Style:

1. Must be results-focused and able to generate innovative and creative solutions to problems.

2. Must build quick rapport with employees, customers, supply partners, and key stakeholders.

Decision-Making

1. Must be able to take calculated risks and have the ability to influence others to action.

2. Must possess general business acumen.

Communication: The ideal candidate must be extroverted, confident, and possess the ability to effectively communicate the benefits of value-added service and products to employees, customers, and vendors.

Leadership style: 1. Must exhibit a directive leadership style to achieve better-than-average business results.

2. Able to delegate details as needed and establish follow-up meetings to determine status.

3. Foster teamwork, empowerment, growth, and development of subordinates.

Supervisory Responsibilities: 1. Manage and supervise an employee population ranging between 4 to 20 employees per branch.

2. Responsible for the overall direction, coordination, and evaluation of the branch.

3. Ensure the safety of all employees through diligent execution of the company’s safety program.

4. Ensure all supervisory responsibilities are carried out in accordance with corporate policies and applicable laws.

5. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems.

Education and/or Experience:

Bachelor’s degree preferred. Six to ten years of related experience; or an equivalent combination of education and experience. Successful candidates must have a successful track record of leading teams in sales and/or operations. Experience in the construction and distribution industry is desirable.

Language Skills

Must be able to read, analyze, and interpret common technical journals, financial reports, and legal documents. Additionally, must have the ability to respond to common inquiries or complaints from customers or members of the business community.

Other Skills/Certification:

Proficiency in Microsoft Office (particularly Word and Excel). Experience in managerial assignments with P&L accountability for sales and/or operations in the distribution industry is desirable.

Mathematical Skills:

Must show business acumen, and create and understand financial statements, branch budgets, and technical journals.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. The employee may occasionally lift and/or move 10 or more pounds. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While the noise level in the office is minimal, work in the shop and warehouse may require safety equipment such as earplugs, eye protection, steel-toe shoes, etc.

Personal Characteristics for Success:

1. A proven leader that people believe in and want to follow.

2. Highly driven and disciplined with a sense of urgency for goal achievement.

3. A change agent, able to persuade and coach subordinates to change their behavior.

4. A person who thrives in a rapidly changing environment.

5. Enjoys work in a decentralized environment.

6. Willing to consistently challenge the status quo.

7. Skilled at building a high-performance team - attracting, selecting, developing, empowering, and holding employees accountable for results.

8. An individual with high integrity

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Increased air circulation and purifiers used. Masks and tests are available to all employees.

Ability to commute/relocate:

• Portland, OR 97206: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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