JOB SUMMARY:

Research, analyze and evaluate products, business systems and user requirements. Operates as part of an Agile team responsible for defining and documenting requirements on solutions that improve overall business operations and maximize value to customers. Performs at a team level by learning, contributing/expanding knowledge, clarifying requirements/needs with relevant test acceptance and develops training and solution documentation.

ESSENTIAL/PRIMARY DUTIES:

• Facilitates workshops to gather and document business and user requirements/needs and problems
• Develops process maps reflecting current and improved workflow operations
• Contributes to the product backlog, user stories and acceptance criteria
• Builds low and/or high-fidelity prototypes to foster accurate requirements and needs
• Documents business acceptance criteria in structured, behavior-driven scripting format (e.g., Gherkin - Given-When-Then)
• Creates business cases for operational improvements taking into consideration schedule, cost and scope
• Takes part in resolving system/solution availability and high-risk issues when identified
• Participates in required Agile ceremonies and demonstrates relevant value
• Creates relevant solution/project documentation in support of Midmark’s Quality Management System
• Authors how-to and knowledge management references
• Continuously learns and applies best practices in support of DevOps and modern software delivery

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in management information systems, systems analysis, computer science or related field, or accredited certification with relevant experience required. 1-3 years of business analyst experience.

COMPETENCY/SKILL REQUIREMENTS:

• Ability to comprehend organizational and functional goals and problems
• Exhibit solid Agile Principles and practices for modern software delivery
• Ability to listen and engage with both business and technical oriented teammates
• Curious with a focus on gathering and understanding business and user needs/problems
• Detail-oriented with critical thinking skills
• Familiarity with Behavior Driven Development testing practices
• Good verbal and written communication
• Ability to adapt to change working in a fast-paced environment
• Ability to work alone as well as collaborate within a team
• Ability to productively receive and analyze feedback, applying improvements for the betterment of the team
• Practical knowledge of Microsoft Office 365 Suite, Microsoft Visio, Miro, Confluence, Microsoft Azure DevOps and other relevant software application tools

Midmark is the only clinical environment design and manufacturing company that enables a better care experience at the point of care in medical, dental and animal health. By harmonizing space, technologies and workflows, we enhance interactions between patients and caregivers resulting in more efficient care and better outcomes. By living our corporate values, our 2,000 teammates worldwide make this possible.

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