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Job Description

FIS Management Services, LLC seeks Business Analyst Senior in Owings Mills, MD to develop large and complex solutions that require analysis and research. Work on multiple projects as a project leader and as a subject matter expert. Work on projects and issues of medium to high complexity that require demonstrated knowledge across multiple analytical areas and business segments. Conduct various types of research and analysis to support business operations of an internal business segment, division, group or line of business. Assist management in resolving business issues in an effective and productive manner. Design, document and re-engineer business processes and publish business metrics results. Assign employees to the Business Systems Analyst job, Software Quality Analyst, and Support Representative roles. Perform analyses of the business goals, objectives and needs for appropriate FIS segment, division, group or line of business. Perform research and analysis to support business operations and present findings to manager or project leader. Plan and design business processes and make recommendations in order to improve and support business systems and activities to improve efficiency. Utilize systems and data to efficiently resolve business issues. Calculate or estimate costs and benefits of alternative actions or solutions to establish viability or return on investment. Analyze and document business processes and metrics and identify improvement opportunities. Perform special projects upon request. Responsible for interviewing end users, subject matter experts and developing business requirements documents and functional specifications documents. Adopted Agile Scrum, an iterative and incremental methodologies to define and manage project requirements. Responsible for creating user stories and conducting strategy sessions to understand client needs. Perform Gap analysis by identifying existing technologies and documenting enhancements to meet the end-state requirements.

REQUIREMENTS: Bachelor’s degree or foreign equivalent in Business Administration, Information Systems, or a related field of study and five (5) years of progressively responsible experience: gathering, documenting, and analyzing technical system specifications and functional requirements; formulating system and software test strategies, writing test plans, and executing test initiatives; building SQL queries to extract, update, and analyze data from relational databases, complex data analysis, and data modeling; working with SDLC processes including Agile Scrum, Waterfall, MS Visio, and requirements management and traceability tools including JIRA, Rally, and HP ALM; working with Robotics Process Automation process and support developers to provide solutions for application issues; and utilizing knowledge of Robotic Automation and Intelligent Character Recognition tools including Blue Prism, Hyperscience and Able to troubleshoot issues. In the alternative, employer will accept a Master’s degree or foreign equivalent in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies.

QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.”

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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