Job description
Title: Business Applications Manager
Terms of Hire: Full Time.
Salary: $ Open / yr + Benefits.
Role Description: :
To supervise the information technology and business application needs of HHWS, the Business Applications Manager, HHWS is responsible for a wide range of duties:
Terms of Hire: Full Time.
Salary: $ Open / yr + Benefits.
Role Description: :
To supervise the information technology and business application needs of HHWS, the Business Applications Manager, HHWS is responsible for a wide range of duties:
- Lead the local IT business system teams at the HHWS business units (AERCO and PVI), act as a matrix manager for the local IT site administrators
- Build and maintain a close working relationship with the HHWS business stakeholders to ensure Its alignment to business priorities
- Develop an IT strategy for HHWS aligned with the business strategy and global IT strategy
- Lead the development, maintenance, and support of HHWS ERPs and other local business systems
- Manage local IT budgets and vendor relationships
- Assess business process requirements
- Analyze the structure and flow of the business’ work to identify possible applications solutions
- Be aware of the latest software developments and think of ways that software can be applied to make the business more efficient and successful
- Manage system applications software implementation and upgrades
- Lead a team of IT specialists responsible for implementing and upgrading system applications software
- Ensure that the business applications and processes are all ready before implementing new systems, and then carefully monitor the rolling-out process to catch any issues
- Troubleshoot problems with the software
- Provide technical support and problem resolution related to business applications software systems
- Review issues and provide solutions when software problems arise
- Create processes and protocols for software
- Create, develop, and oversee protocols and procedures for usage of newly introduced software
- Train users in protocols and procedures
- Manage project development from initiation to closure
- Work with project team(s) to outline scope, goals, deliverables, required resources, and timing
- Handle multiple projects simultaneously
- Diagnose and solve technical problems; manage problem escalation and solution tracking
- Bachelor’s degree in computer science, IT management, or related technical field
- Manage a team of ERP & business applications specialists
- 7-10 years of relevant experience (technical and IT management)
- High competency in ERP processes, good understanding of the value of business process optimization
- Proven experience project management Project/Program management, Familiarity with Project Management Principles
- Knowledge of system design, development, implementation, and user support principles and practices
- Experience with database management
- Experience with Information system troubleshooting
- Demonstrated skill in developing automated business systems
- Ability to communicate technical information to a non-technical audience and business concepts to a technical audience
- Project Management Institute PMP®
- ITIL Foundation V3 or higher
- Prompt Informed Decision Making
- Proven Leadership Skills
- Problem Solving/Analysis
- Able to negotiate in an affirmatory manner and handle problem resolution activities proactively
- Responsible attitude aimed at ensuring positive outcomes of assigned projects
- Competent at reinforcing concepts in a corroborative manner
- Good relationship building skills targeted at ensuring teamwork
- Good ability to drive change
- A technical, hands-off manager to oversee all things related to IT for HHWS sites (AERCO & PVI) including & mainly the ERP applications (JD Edwards & Epicor though we don’t need someone with those specific ERP tools) •
- Someone with prior people management experience to oversee 4 direct reports. This person should not be too senior as we've found these candidates to be overqualified & harder to keep engaged long term in the role. •
- A department manager as opposed to a project or program manager who is capable of overseeing the daily on goings of all IT business as it relates to HHWS. •
- Be the IT partner for HHWS leadership & be able to build & maintain relationships with stakeholders within HHWS. •
- Must be willing to work on-site in either Blauvelt, NY or Fort Worth, TX following COVID.
- An opportunity to be a part of a great culture, an awesome team, a challenging work environment, and some fun along the way!
- Apply today to learn more and be part of our Growth story.
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