Job description

Elwha River Casino

Position Description

Job Title: Busser/Food Runner Department: FOH & Beverage

Reports to: Director of Facilities/FOH & Bar Pay Range: $16hr + tips + benefits

Av Hrs/ Wk: Part-Time: 20 Hours per week FLSA Status: Non-Exempt

Prepared by: Director of Facilities/FOH & Bar Date Prepared: May 11, 2023

Approved by: Casino General Manager Date Approved:

Entry Level: Y_x__N__

Summary of Functions: Busser/Food Runnerprovides a clean and pleasant dining experience by clearing, sanitizing, and resetting tables, and ensuring the dining room is well-stocked and tidy. Bussers/Food Runners also work closely with servers and bartenders, helping to seat guests when host is not available or busy, bus tables, run food, and present menus.

Accountability: Reports directly to Director of FOH & Beverage

Duties and Responsibilities:

• Welcoming customers, showing them to their tables and providing them with menus.
• Assisting customers with queries, requests, and redirecting as necessary.
• Assist back of house team with carrying plates and beverages
• Maintain sanitary rules and food safety regulations.
• Double-check orders before sending them out to guests.
• Maintain adequate knowledge of food and beverage items and specials.
• Ensuring that tables are cleared, cleaned, and reset between seating’s.
• Serving/running food and refilling beverages as required.
• Assisting with the cleaning and processing of dirty dishes and silverware.
• Ensuring that the menus and cutlery are cleaned and replenished between tables.
• Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies.
• Reporting any damages, shortages, and complaints to the lead, supervisor/management.
• Moving tables, chairs, and furniture to accommodate customers as needed.
• Tidying the restaurant after service and ensuring that it is prepped for the following service.

Supervisory Responsibilities: None

MinimumQualifications:

• Minimum age requirement of 18 years or older
• Must have a valid State License, Gaming License
• Must obtain a food handlers card
• Must have a High School Diploma or GED Equivalent
• Prior experience in a fast paced environment preferred
• Must pass background check and UA testing prior to employment
• Have the ability to speak effectively to groups of employees, customers and the public
• Working knowledge of health, safety and sanitation procedures.
• Skill in identifying and resolving problems under pressure conditions, working in a fast paced environment.
• Work nights, weekends and holidays as required
• Ability to stay on task with little to no supervision

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job:

• A passion for customer service and working in the restaurant industry.
• Excellent customer service skills.
• A keen eye for detail.
• Excellent organizational and time management skills.
• The ability to keep up in a fast-paced environment.
• Strong verbal communication abilities.
• Physically fit and able to move furniture and stand for long periods of time.

Work Environment:

• Must be able to work in an environment that is occasionally exposed to hot, cold, wet and /or humid conditions, work environmental factors that include noise, music, electronic sounds and running equipment.

Job Type: Part-time

Pay: $16.00 per hour

Physical setting:

• Casual dining restaurant

Ability to commute/relocate:

• Port Angeles, WA 98363: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Buser: 1 year (Preferred)

Work Location: In person

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