Call Center Agent

Platinum Homes Solution LLC
Full Time
Voorhees, NJ 08043
Posted
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Job description

THIS IS NOT REMOTE!

Platinum Homes Solution LLC is looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively qualifying potential customers; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Meet personal/team qualitative and quantitative targets.
  • Daily telephone interaction with our database of customers and prospects.
  • Generation of appointments for our outside sales division.
  • Ongoing department meetings and training.

Skills

  • Previous experience in a customer support role/ call center role.
  • Track record of over-achieving quota.
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

Referral Program: If you you refer anyone who is employed longer than 60 days, you will receive a $200 referral bonus.

Job Type: Full-time

Pay: $500.00 - $1,500.00 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Voorhees, NJ 08043: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

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