Call Center Customer Service Representative

Full Time
Omaha, NE 68127
Posted
Job description

Why Choose DialAmerica?

  • Paid Training!
  • Work from home after 30 days!
  • Advancement Opportunities!
  • Prizes / Promotions / Games!
  • Community Events!

What do we have to offer?

  • Flexibility - We work with you to determine the right schedule and offer programs to help you balance your work and personal obligations. At DialAmerica, we have morning or evening shifts to help cater to your lifestyle needs.
  • Opportunity - At DialAmerica, we believe in promoting people from within. Over 90% of our contact center management team and 62% of our headquarters management team began their careers as agents.
  • Family Atmosphere - Family owned and operated by the Conways for more than 50 years, DialAmerica maintains a family-business heritage that extends to every employee.

Job Description

If you’re passionate about providing great customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957, and headquartered in Mahwah, NJ, we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.

We are currently seeking enthusiastic agents to assist with the needs of members, and prospects, for one of the nation's oldest, and largest, health plans. You'll work in an environment that is rewarding and fun, with coworkers who are truly passionate about what they do.

If this sounds like the opportunity you’ve been looking for, we invite you to bring your skills and expertise to our team and supply the fuel for growth. Contact us today!

Benefits

Here’s just some of what we have to offer:

  • Set schedule
  • Weekly pay with direct deposit
  • Healthcare coverage and 401K
  • Paid on-the-job training
  • Supportive and motivating staff to help you succeed
  • Rapid opportunities for advancement
  • Professional and upbeat office setting

Job Requirements

Additional requirements for this Healthcare Customer Service role include:

  • Goal oriented
  • Strong attention to detail, dependability, and follow through
  • Flexibility to adapt to changes in a growing organization
  • Self-motivated, positive attitude, and a love for hard work
  • Previous insurance related or healthcare experience a plus
  • Background and/or drug test may be required

TRAINING CLASSES WEEKLY!!!

At DialAmerica, YOU are the Difference!
Apply now!

Job Types: Full-time, Part-time

Pay: Up to $15.00 per hour

Benefits:

  • 401(k)
  • Flexible schedule
  • Health insurance
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: In person

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