Job description
Overview:
*This is not a remote position*
Client Sales Center Team Supervisor – Earn $54,000-$78,000/yr. (includes base salary of 4800/month + performance-based bonuses)
Groundbreaking digital automotive retailer seeking dynamic, energetic, career-oriented Sales Client Care Center Team Supervisor that will drive results and generate revenue realized by the inbound / outbound professional sales center. The Client Sales Supervisor will be responsible for: leading an emerging team that exceeds sales productivity targets and departmental goals, ensures team member engagement, and drives results. The right candidate will possess a strong sense of urgency and the ability to heighten operational efficiencies through process development and improvement. Qualifications:
Must be able to work flexible hours, including evenings and weekends
We Offer:
You must be able to pass a drug test and a background check. We are an Equal Opportunity Employer
www.bdcblueprint.com
Tomball, TX
*This is not a remote position*
Client Sales Center Team Supervisor – Earn $54,000-$78,000/yr. (includes base salary of 4800/month + performance-based bonuses)
Please review the entire employment ad before submitting your resume.
Groundbreaking digital automotive retailer seeking dynamic, energetic, career-oriented Sales Client Care Center Team Supervisor that will drive results and generate revenue realized by the inbound / outbound professional sales center. The Client Sales Supervisor will be responsible for: leading an emerging team that exceeds sales productivity targets and departmental goals, ensures team member engagement, and drives results. The right candidate will possess a strong sense of urgency and the ability to heighten operational efficiencies through process development and improvement.
Qualifications:
- Bachelor’s Degree required, or equivalent combination of education, training and experience (minimum 6 years)
- Must possess a valid Driver’s license
- Leadership: 3 years (Required)
- Communication skills: 3 years (Required)
- Presentation skills: 2 years (Required)
- Microsoft Office: 5 years (Required)
- Time management: 2 years (Required)
- Call center: 2 years (Preferred)
- Automotive: 2 years (Required)
- Sales: 2 years (Required)
Responsibilities:
- This position will be responsible for the supervision of a team of sales professionals handling digital automotive internet leads and inbound / outbound phone calls
- Drive production in a fast-paced call center environment to meet departmental goals
- Master product offerings, optional packages, and the latest technologies
- Maintain dealer standard for response time
- Learn quickly to develop an “expert” level of understanding of all products, sales promotions, organizational procedures, and operating systems
- Develop, support, and mentor team members through the use and exercise of call monitoring systems, team huddles, and monthly employee performance improvement plans
- Collaborate with peers and leadership by gathering data, and analyzing KPIs to identify operational deficiencies
- Follow up with existing and potential customers to close sales
- Prepare call center performance reports by collecting, analyzing, and reconciling the CRM
- Recognize, reward, and celebrate the successes and accomplishments of team members
- Continuously develop product and sales acumen to become the vehicle authority
- Expand internet service business and grow current customer base
- Demonstrate ethical business practices and integrity in all interactions to uphold the This Car brand
Must be able to work flexible hours, including evenings and weekends
We Offer:
- Excellent opportunity to join a proactive, customer-focused organization
- Awesome income potential consisting of a base salary + performance bonuses (earning potential $78K / yr. after bonuses)
- Competitive benefits package, including Medical, Dental, Vision, 401k, and Paid Vacations
- World-class training, career development program and opportunity to advance quickly within a rapidly growing organization!
If you're the one, we want to speak with you now! Please email your most current resume along with a cover letter or paragraph that explains in detail, why you believe you are the ideal candidate for this position.
You must be able to pass a drug test and a background check. We are an Equal Opportunity Employer
www.bdcblueprint.com
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