Care Coordination Assistant
Full Time
Northridge, CA 91328
Posted
Job description
Overview
Founded in 1955 Dignity Health – Northridge Hospital Medical Center is a 394-bed acute care nonprofit community hospital located in Northridge California. The hospital offers a full complement of award winning services including the Leavey Cancer Center a cardiovascular center stroke center the Center for Assault Treatment Services a pediatric medical center and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate high-quality and affordable patient-centered care we share a rich legacy with Dignity Health one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9000 physicians 62000 employees and more than 400 care centers. Visit dignityhealth.org/northridgehospital for more information.
Care Coordination Assistant - Care Coordination
The Care Coordinator Assistant provides clerical secretarial and administrative support for the Care Coordination department. Under the direction and supervision of the licensed staff the Care Coordination Assistant performs the following activites and processes: post acute care coordination (SHF HHC DME Hospice etc.) revenue related activities ( authorizations certifications and payer communications ) stocking and monitoring office supplies and equipment and maintaining accurate and complete departmental records. This position may function as the point of contact for the department and is responsible for the professional and timely response to calls messages and the forwarding of communications to the responsible party. The Care Coordinator Assistant may be assigned other duties within the scope of the role including but not limited to scheduling faxing auditing transcribing filing delivering sorting editing tracking and correlating the departments documentation records and forms.This position’s emphasis will be on optimizing the licensed staffs productivity by providing clerical support managing confidential patient information and ensuring the compliant and accurate management of departmental records and communications. The Care Coordination Assistant performs these duties according to appliciable hospital policies standards of practice and Federal and State regulations.
Responsibilities
Qualifications
Pay Range
$25.47 - $32.00 /hour
Founded in 1955 Dignity Health – Northridge Hospital Medical Center is a 394-bed acute care nonprofit community hospital located in Northridge California. The hospital offers a full complement of award winning services including the Leavey Cancer Center a cardiovascular center stroke center the Center for Assault Treatment Services a pediatric medical center and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate high-quality and affordable patient-centered care we share a rich legacy with Dignity Health one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9000 physicians 62000 employees and more than 400 care centers. Visit dignityhealth.org/northridgehospital for more information.
Care Coordination Assistant - Care Coordination
Dignity Health Northridge Hospital Medical Center
The Care Coordinator Assistant provides clerical secretarial and administrative support for the Care Coordination department. Under the direction and supervision of the licensed staff the Care Coordination Assistant performs the following activites and processes: post acute care coordination (SHF HHC DME Hospice etc.) revenue related activities ( authorizations certifications and payer communications ) stocking and monitoring office supplies and equipment and maintaining accurate and complete departmental records. This position may function as the point of contact for the department and is responsible for the professional and timely response to calls messages and the forwarding of communications to the responsible party. The Care Coordinator Assistant may be assigned other duties within the scope of the role including but not limited to scheduling faxing auditing transcribing filing delivering sorting editing tracking and correlating the departments documentation records and forms.This position’s emphasis will be on optimizing the licensed staffs productivity by providing clerical support managing confidential patient information and ensuring the compliant and accurate management of departmental records and communications. The Care Coordination Assistant performs these duties according to appliciable hospital policies standards of practice and Federal and State regulations.
Responsibilities
- The Care Coordinator Assistant complies witih confidentiality policies HIPPA regulations and organizational standards when transmitting protected patient information to external agencies and vendors as needed for placement payment or referral.
- The Care Coordinator Assistant provides administrative support for the department by peforming assigned tasks or activities that do not require a clinical license.
- The Care Coordinator Assistant ensures office supplies and department equipment are available current and functional.
- The Care Coordinaton Assistant schedules arranges and facilitates post acute care referrals DME or follow up appointments under the supervision of licensed staff. This includes daily updates or communication between the department and post acute provider regarding changes in anticipated discharge date needs or plan.
- The Care Coordination Assistant prioritizes and forwards communications relating to insurance requests denials and Physician Advisor status recommendations to the appropriate Care Coordinator and documents any related authorizationsdenials or status determinations in the designated EMR or software program.
- This position may obtain patient or family signatures on required documentation under the supervision of the clinical staff and maintains such documents in accordance with hospital policy.
- This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected the Care Coordinator will demonstrate behavior consistent with the Core Values of the organization.
- The Care Coordinator Assistant is accountable for staying current with and seeking knowledge of hospital policies standards of practice and Federal or State regulations pertaining to their role.
Additional Job Functions:
- In addition this position considers the population served by the medical center and area clinical integration programs and coordinates efforts to optimize care coordination across the care continuum. This coordination ensures a plan of care for patients in all stages of health needs.
Qualifications
- Current -Two years of vocational training medical office experience or relevant work experience required.
- Minimum of one year of experience supporting clinicians in demanding and fast paced patient care environments and/or medical office experience.
- Current-Demonstrated experience in Microsoft Office typing and computer data entry.
- Proficiency in Microsoft Office applications including Word basic Excel spreadsheet manipulation typing and data entry skills.
Education
- High School Graduate or equivalent education
- Associate’s Degree preferred.
Employees hired after 2019 are required to have:
- Associate Degree or High School Graduate with a Medical Office Certificate from an accredited institution.
- LVN preferred
Special Knowledge Skills Abilities
- Excellent customer service and presentation skills are a must
- Strong interpersonal and written communication skills are essential
- Demonstrated ability to apply analytical and problem solving skills
- Demonstrated ability to manage multiple tasks or projects effectively
- Ability to work independently as needed with a high degree of detail orientation.
- Ability to work efficiently in a fast-paced environment with changing priorities
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
Pay Range
$25.47 - $32.00 /hour
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.