Case Manager (FT)

Full Time
Queens, NY 11367
$50,000 - $55,000 a year
Posted
Job description
Counselor Advocate for Youth, Workforce Services

Commonpoint Queens (Samuel Field YM&YWHA) Adult Workforce Department is comprised of employment and support programs serving individuals predominantly adults 18 and over and opportunity youth ages 16-24. The department provides access to occupational training, education, resources, and support programs for individuals who are motivated to enter the workforce.
Position Details:
Commonpoint Queens is seeking to hire a Counselor Advocate for Opportunity Youth. The goal of the Opportunity Youth Programs at Commonpoint Queens is to provide a career pathway for opportunity youth through a continuum of services including literacy and math instruction, HSE test preparation, work readiness training, college and career exploration, paid work experience, advanced occupational training and industry credential attainment. The programs support opportunity youth at any educational level, providing on-ramps at various levels through three program components, each supported by case management and wrap-around services.
DUTIES AND RESPONSIBILITIES:
The Counselor Advocate will:
  • Manage a caseload of 25-30 participants for the Advance and Earn program.
  • Conduct intake Assessments and assist with eligibility documentation collection.
  • Complete all required paperwork and documentation related to participants’ enrollment and completion of program.
  • Provide participants with individual and group mental health support.
  • Monitor participant program performance and attendance (i.e., employment upgrades, work-readiness training, advanced training, work site visits).
  • Provide detailed case notes and data entry on participants.
  • Assist in the development and implementation of Individual Services Strategy for each participant.
  • Identify and coordinate supportive services for participants, including referrals to community-based programs to remove barriers from participation and/or achieving success in the program.
  • Provide crisis intervention when necessary, appropriate referrals, and home visits when needed.
  • Maintain effective communication and rapport with participants, staff, and support systems.
  • Conduct care coordination with outside treatment providers/referrals with the goal of improving participants well being and progress.
  • Collaborate with support staff to address the individual needs of participants.

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES
  • Bachelor's degree in human services or a related field is required.
  • 3+ years of case management experience with opportunity youth.
  • Demonstrated ability in youth development.
  • Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.

Salary: $50,000 - $55,000 (Master's Degree)
To apply: send resume and cover letter to kmcardle@commonpointqueens.org

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