Job description

Job Summary: The casino host program is dedicated to developing and retaining the patronage of the Resort’s Top 2,000 gaming customers. Each host is assigned approximately 350 accounts for which they are responsible for maximizing profitability, securing repeat visitations and reducing attrition due to competition or breakdowns in guest satisfaction.

Job Qualifications: High School diploma or GED; Three years’ experience as a Casino Host; Preferably fluent in both Spanish and English. Must have prior experience in a casino players club; Perform the duties described in compliance with local laws and gaming regulations; Must be able to use a computer and use the following programs: Microsoft Word, Excel, Casino Player tracking system(s). Must have excellent phone skills and know how to run a fax and copier machine. Must be outgoing; enjoy working with the public and fellow team members.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Mescalero, NM 88340: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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