Job description

Join our Team!

Be a part of a team that provides support to families in need of Alternative Payment programs!

Excellent company paid benefits!

POSITION SUMMARY

The Child Care Eligibility Case Specialist will build relationships with families and provide the necessary information/resources to encourage the well-being and success of our families in managing their childcare subsidy. Under close supervision, The Child Care Eligibility Specialist will manage a caseload of families who participate in the Alternative Payment programs (APP/CalWORKs) and will conduct individual appointments with parents to determine eligibility and need for subsidized childcare.

RESPONSIBILITIES

• Provide and explain Davis Street childcare programs to parents who walk-in or call; educate on eligibility and need.
• Conduct enrollment and recertification appointments.
• Request documentation for continual compliance to regulatory guidelines and Davis Street policy.
• Track and monitor eligibility and status on families actively receiving childcare subsidy services.
• Calculate income and determine family fees and adjusted gross income according to regulatory guidelines.
• Provide prompt and professional responses to clients, co-workers, and other individuals while delivering timely services or correspondence.
• Maintain organization of family case files
• Participate in trainings, webinars, conferences, workshops, staff meetings, and other program related meetings or events as required.
• Provide relevant and timely resource and referrals as needed.
• Other duties as assigned.

REQUIREMENTS

• AA Degree and/or certificate in Human Services, Business, Early Childhood Education and/or related field
• 1-2 years’ related experience preferred.
• Must possess excellent interpersonal skills
• Must de detail oriented have strong clerical, administrative and computer literacy skills.
• Ability to prioritize workload, and work under strict deadlines.
• Must have strong mathematical skills, and experience with data entry.
• Proficient in EXCEL, WORD, and other software.
• Bilingual/Spanish or Chinese helpful (based on office needs)

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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