Job description

About The Pasha Group

Serving customers since 1947, The Pasha Group is a family-owned diversified global logistics and transportation services company. The Pasha Group’s Mission is to be a leader in providing customized, cost-effective and profitable value-added services to the automotive, maritime, and relocation industries through the integration of Pasha’s network of global logistics entities and strategic partners. Our continuing investment in our employees, technology, facilities and equipment enhances our productivity, leading to increased quality and profitability, for Pasha and for our customers, whose satisfaction is fundamental to our business. Our name stands behind every move.

Why work at The Pasha Group?

Our culture fosters individual talent, mutual trust and lifelong learning. We support our people so they can master their career journeys, go further, reach higher, and realize their greatest potential.

• Various career paths
• Career development
• Digital learning platform with tuition reimbursement
• Serving communities where we work and live

Compensation and benefits for full time positions:

• Competitive compensation based on experience and qualifications.
• Medical, Dental, Vision, and Life Insurance programs
• Employer Paid Short & Long Term Disability Insurance
• Commuter benefit program
• Flexible spending accounts
• 401K with a Profit Sharing Plan
• Wellness Program
• Employee discount programs
• Paid Volunteer Time at Company-Sponsored Events in the Community

Here's more about the job:

The Associate Client Resolution Coordinator is responsible for settlement of client resolution issues in accordance with established program criteria.

Duties and Responsibilities

• Maintain department KPIs and accuracy ratings as defined by the department.
• Enter voucher payable information into various computer systems.
• Perform typing, faxing, mail distribution, phone messaging, and other office related duties as required.
• Update tasks daily in the claims system.
• Perform entry and updates of shipment information as needed.
• Receive and respond to customer calls and correspondence, provide excellent service, and escalate concerns as needed.
• Maintain timely contact with customers.
• Accurately invoice customer shipments using multiple invoicing schedules and systems.
• Update schedule, logs, and tasks daily.
• Other duties as assigned.

Required Education

• High school diploma or equivalent (HSED) required

Required Work Experience

• 1+ year of Customer Service related work experience

The Claims Coordinator is an excellent opportunity that offers you the chance to explore and learn what it’s like working for a global transportation and shipping company in Reno, NV. Apply for this great opportunity today!

The Pasha Group is an EOE/AA Employer – Minority/Female/Veteran/Disabled/and other Protected Categories

Must be fully vaccinated against COVID-19.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Type: Full-time

Pay: $17.50 - $19.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Must be fully vaccinated against COVID-19.

Ability to commute/relocate:

• Reno, NV 89521: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.