Salary: $17.00 - 17.50 per hour + none
Reference: AB_4225347

Claims Support Coordinator - Tampa, FL 33607 Have you ever worked in the insurance field? Do you enjoy working with an exciting team who rewards hard work and consistent work ethic? Do you enjoy providing solutions for clientele/customers? Are you able to start on a 11:30am-8pm shift? If so, this is for you! Long term career! Apply Today! Benefits!

salary: $17 - $17.5 per hour
shift: Second
work hours: 11:30 AM - 8 PM
education: Associate

Responsibilities

• Manage large amounts of incoming phone calls

• Screen calls and claims for next steps

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

  
  

Skills

• Claims Processing (1 year of experience is required)
• Scheduling Appointments
• Organization
• Prioritizing
• Working Independently
• Decision Making
• Customer support
• Systems Support
• Answering Phones
• Problem Solving
• Microsoft Excel (2 years of experience is required)
• Insurance Claim Processing (2 years of experience is preferred)
• Administrative Duties
• Property Insurance (1 year of experience is preferred)
• Claims

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.