Job description
CLERICAL ASSOCIATE- CARDIOVASCULAR SERVICES ADMIN(Job Id 16936)
Description
Summary:
The Clerical Associate demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant. This individual answers telephones; takes messages; books appointments; enters information on report forms; computer-generates requisitions for lab tests, EKGs and radiology exams; and posts and charges exams.
Responsibilities:
Contributes to organization success targets for patient satisfaction and net operating margin
Operates all standard office machines and computer systems
Answers telephones and forwards messages
Ability to function independently in film collation, file room, patient registration, computer entry and scheduling
Enters patient data into computer for maintaining accurate records and for generating EKG, lab and x-ray requisitions
Completes necessary paperwork for preparation of patients for EKGs, lab draws and radiology exams
Prepares EKGs and radiographs in a timely and accurate manner for interpretation (pulls previous files, types reports, posts exams, etc.)
Maintains adequate supplies in the department
Ability to rotate every other week between various campuses
Performs other duties as assigned
Other information:
Education
High school diploma or equivalent
Medical terminology
Skills
Demonstrates excellent customer service skills
Credentials
Completion of medical assistant program preferred
Experience
Demonstrated comparable work experience for typing ability, use of work processor, knowledge of computer system
NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT.
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